ninja/mb trading problems connecting

I installed ninja today and I have an efx account, with navigator

when trying to "connect" to the mb trading account to start looking at their charts I got an error, something to the effect of "login failed, check mb trading user name pw..."

I was getting some help from ninja, they removed efx navigator and installed mb navigator (he was just trying some basic troubleshooting)

finally he was able to connect, but he had to get off of the phone, so I tried to create a new chart, just got a blank screen where the chart should be.

then I closed ninja, reopened, and then I had the same problem, login failed etc....

can anyone help or did anyone have this problem? EFX said they had several complaints about this and it seemed to be a ninja problem.

thanks

Phillip ~

Please email Phil Naftolin at [email protected], I believe he found a solution for this today or a way to troubleshoot it.

Thanks Justin

Justin

Phil has not responded to me, however I've been back and forth with the ninja folks. I'm trying to get them on the phone for one or two ?s. Hoping you can help clarify a couple of points

I can now connect to navigator through ninja. It seems the trade off is that I cannot have the actual navigator layout, instead having to use the tab based window that opens up in ninja. Is this your understanding? To me that's a big trade off because I like regular navigator layout options.

Also I can't find a basic moving average indicator for the ninja chart, can anyone advise on that

thanks

Questions have been answered. Must use the ninja / navigator interface
and I missed the moving average indicator.. didn't see the "sma"

the error, login failed, which appears if you try to connect when navigator is already open, is somewhat confusing. It should tell you that since navigator is already running, you are unable to connect through ninja....

thanks

MB can set you up with a second login to the same account, so you can be logged into Ninja and the Navigator at the same time.

I leave my pc on "stand by" (it's win xp home) with ninja open and connected to navigator, thinking that while I'm out all day my charts will be constructing themselves. I come home and get the pc running again, and I see something like "couldn't resolve dns settings" or something similar, with the result being I have no updated charts

does anyone know what I mean and options I have?

thanks very much

on the navigator charts for usd/jpy I see the chart at 108.13 but the last at 108.22