why it is not safe to use stops on Oanda

30 second chart from oanda compared to 1 minute chart from another provider. A picture is worth a thousand words..

Who is the other broker? I'd like to compare charts of the same timeframe--one of yours is 10 second and the other 1 minute. Oanda is down for maintenance at the moment so I can't do it now.
What is your time zone? I'd like to compare a few different brokers feeds when I get a chance. I 've never had to do it, but I've heard that Oanda is very good about making your account right if you lost money because of a price anomoly. The spike in question doesn't look huge though, if I'm reading it correctly.
Did you just notice that on your chart, or did it actually stop you out of a live trade?

Good luck with it
Bill

Saw that too, was definatly an Oanda specific move (nothing on Hotspot or MB). Question is, if they undo executions on those prices or not.

P.S. was a 35 pip spike, check it out on Onada -> FxLabs -> FxCompare (was a few minutes after the NFP figure)

I was reading it wrong. You're right, 35 pips is significant. Oanda generally has a good reputation (on this forum anyway) for undoing bad executions. If I lost money, I'd call.

I didnt lose any money and i do know about their good reputation, but it isnt the first time i've noticed this happening.

Also, I wonder how they would remedy that -- just credit back the loss, or reinstate the position? the day after eurusd went up another 120 pips or so.

My complaint about oanda is that it seems to be getting harder to get a fill if you specify upper and lower bounds. And the disconnects! I counted 8 between thursday and NFP friday..

Besides the disconnects, the platform has been really buggy for me these past several days. I can't get the trendline and fibo functions to work, for example.

I've been meaning to fund my account with them again, but I'm not motivated to do it for these reasons.

It isn't safe to use stops, period!

Noo man, you are not well informed, things like these NEVER happen in oanda, it may happen 1 or 2 times in a year, but IF (it never happened with me, not in the live accounts oanda feed) it happen (i know it happened in the past to some other traders), it is because of a data-error, and oanda always had refunded those traders who may had a loss because of these errors.

we all know, that before the big news realeses are out, that the spread widens at oanda,..the largest widened spread i saw was aprox 50 pips,...so if u cant handle that, then dont use them,...and,...the title should be, why not use too tight stops at oanda...

I have both a live acct and a demo - there is definitely a diff. between the two. The live is excellent and is maintained better. I have read that the demo is on an old separate server and it isn't as responsive or maintained as well. Disconnects are a problem with the demo too. I sometimes wonder if they lose potential customers who try the demo, are dissatisfied, and never fund an acct.

piperro I think that you might have a valid point, that might not be a stop loss it could also be a limit order for a short. They calculate interest rates every second so who knows what other types of technology they have. If you went to complain to oanda then they would problably not care. Ok broker but not to be trusted. jmo