Does GFT Dealbook 360 do this to you?

I have a demo account with them right now trying out their software. The ease of use and graphics work great for me however I trade look at trends on 30 min and 3 min charts then trade off of the 3min charts however it has been taking money from me as the 3 min chart will show one thing with my trend lines etc and then if I open up the same pair on a new 3 min chart all of a sudden my trend lines show an up trend when the other chart shows a downtrend along with the price bars all of a sudden having huge gaps in them???? How can anyone trade off of this?? Since this has been happening I can't make any calls for entry/exit because I don't know if the charts are telling me the right thing.....anyone else experience this?

For example the following 2 pictures are 3min charts of EUR/GBP, the first chart is what I am looking at now, then when I click on the 3min chart button again the next picture is what comes up, this is just an example some of them my moving average lines are totally different etc, how can anyone trade based on this????

Hi

Have been on GFT demo for about 18 months, the old 240 did not have this problem only the 360 since its been out. GFT say its only on demo and not live(not that thats very helpful), i find if i refresh the chart the gaps go away. Normaly its only on start up that i find this problem, but to be fair like you i have found this platform one of the best to use so far

This is a common problem even if you are on live. Probably caused by lag or disconnection to their server.

Just press "F5" and the charts will refresh eliminating the gaps on the charts.

A good sign to refresh is when you see gaps on several charts which is an indication that there probably is a disconnection to their server.

Hope this helps.

I do the same. Doesn't happen very often but if my charts aren't matching, I F5 refresh.

Clif

Thanks guys I'll try it out tomorrow and see if that solves the problem.