Help! Unable to Access Metatrader

Dear FF Forum

I'm hoping someone can help or if someone is experiencing problems let me know how they dealt with it.

For the past few days since January 2, I am completely shut out of my Metatrader charts.

I use the free feed available through StrategyBuilderFX and run AVG antivirus, which I know has caused some problems for people in the past.

I received a recurring "Waiting For Updates" screen and efforts to uninstall and reinstall has shown that I am completely shut out of a full download to my computer.

This is so frustrating.

Does anyone know any other web source to download free Metatrader charts?

Any advice would be greatly appreciated.

Regards

Lionwing

Close the charts showing "waiting for update".

Open them up again.

Check your firewall and also, reinstall the platform.

Thank you for your suggestions.

I am having severe problems trying to get a download from MetaTrader at the moment.

I'll try what you've both said.

Regards

Lionwing

I had exactly the same issue during the same period of time you mentioned. I had to re-create new charts and erase the old ones.

Now it's been a few days that I am getting connection problems, and as a result when the connection does come back the chart does not look realistic because anything that happened in the meantime in the market was not recorded by the chart, so you see all weird-looking bars/candles.


I wonder if Strategy Builder is having some issues with the NFA ?

Sorry to hear you had the same problems.

I couldn't resolve my problems with SBFX.

I've just downloaded ODL MetaTrader.

So far so good.

Take care

Lionwing

Glad your back on your feet