The 5 min data on my GJ chart is completely messed up like the 1st screencap, and the vertical axis is frozen. If i move the chart slightly to the right it looks normal like the 2nd chart, but as soon as it snaps back to the current bar, it's messed up again.
I spoke to customer service and the guy told me there was no known problem. He even sent me his own data, but still the same thing happen when i load it. It's been like this for about 2 weeks now and i can live without the 5 min chart mostly, but i like to check it sometimes and it's starting to annoy. Does anyone know how to fix it?
Thanks in advance - and apologies if this is in the wrong place, mods. Pls move it if necessary.
I spoke to customer service and the guy told me there was no known problem. He even sent me his own data, but still the same thing happen when i load it. It's been like this for about 2 weeks now and i can live without the 5 min chart mostly, but i like to check it sometimes and it's starting to annoy. Does anyone know how to fix it?
Thanks in advance - and apologies if this is in the wrong place, mods. Pls move it if necessary.
Attached Images