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IBFX server down?

  • #1
  • First Post: Nov 9, 2007 4:27am Nov 9, 2007 4:27am
I cant seem to get any updates from IBFX at the moment. Anyone else experiencing the same issue?
Liberate me ex inferis
  • #2
  • Nov 9, 2007 4:35am Nov 9, 2007 4:35am
Quoting Ronyn76
I cant seem to get any updates from IBFX at the moment. Anyone else experiencing the same issue?
Haven't noticed. Clock is updated but prices are not updating.

Tried to restart and didn't work, too..

Anyone has further info?
  • #3
  • Nov 9, 2007 4:47am Nov 9, 2007 4:47am
i have the same problem with ibfx
i have no clue whats going on
  • #4
  • Nov 9, 2007 4:52am Nov 9, 2007 4:52am
thats from the ibfx chat:


Adminact: We are currently experiencing technical difficulties. If you have a demo account, please email your questions to [email protected]. If you have a live account and need help closing or modifying an open trade, please type in your Name, Account #, ticket # and what you would like done and we will be right with you. We estimate that the system will be back up within the next 15 min. Thank you for your patience
  • #5
  • Nov 9, 2007 4:59am Nov 9, 2007 4:59am
Quoting spence
thats from the ibfx chat:


Adminact: We are currently experiencing technical difficulties. If you have a demo account, please email your questions to [email protected]. If you have a live account and need help closing or modifying an open trade, please type in your Name, Account #, ticket # and what you would like done and we will be right with you. We estimate that the system will be back up within the next 15 min. Thank you for your patience
Thanks for the info. Chat didn't work here...
  • #6
  • Nov 9, 2007 5:03am Nov 9, 2007 5:03am
Quoting spence
thats from the ibfx chat:


Adminact: We are currently experiencing technical difficulties. If you have a demo account, please email your questions to [email protected]. If you have a live account and need help closing or modifying an open trade, please type in your Name, Account #, ticket # and what you would like done and we will be right with you. We estimate that the system will be back up within the next 15 min. Thank you for your patience
How r we suppose to know whats the movement? What if i winning or losing? Is this normal? What if all my trade was on winning side, suddenly when it start all over again , i am on losing side? Many things can happen in 1 minute. By the time i look at this message its already over 10 minutes. Btw, i send them 2 emails , hope they can reply.
Monthly Profit & Lost :- May - +85 pips
  • #7
  • Nov 9, 2007 5:30am Nov 9, 2007 5:30am
Quoting savant
How r we suppose to know whats the movement? What if i winning or losing? Is this normal? What if all my trade was on winning side, suddenly when it start all over again , i am on losing side? Many things can happen in 1 minute. By the time i look at this message its already over 10 minutes. Btw, i send them 2 emails , hope they can reply.

i have attached a 5min chart of oanda for the failure period
hope it helps...

EDIT: oops - its for E/U only but the failure was on every pair, tell me the pair you need and i will upload the chart if you want to
Attached Image (click to enlarge)
Click to Enlarge Name: oanda_chart_5min.JPG Size: 184 KB
  • #8
  • Edited 2:21pm Nov 9, 2007 1:43pm | Edited 2:21pm
Quoting spence
thats from the ibfx chat:


Adminact: We are currently experiencing technical difficulties. If you have a demo account, please email your questions to [email protected]. If you have a live account and need help closing or modifying an open trade, please type in your Name, Account #, ticket # and what you would like done and we will be right with you. We estimate that the system will be back up within the next 15 min. Thank you for your patience

Was their server actually down, or could you simply not connect ?

I had a blip (disconnect/reconnect) in my connection to OANDA this morning @~9:14EST and noticed half a dozen posts about it on the forum. There is even some really delusional conspiracy theorist posting that they think the outage at OANDA was related to the one you posted about @ibfx ~5:30EST. . .
  • #9
  • Jul 27, 2008 6:56pm Jul 27, 2008 6:56pm
Any account that was migrated over to the new Mini 4 server seems to be down. I have one account migrated over and not functioning, I have other accounts on Mini Server 3 and they are functioning normally.
  • #10
  • Oct 14, 2011 2:49am Oct 14, 2011 2:49am
For the past 3 to 4 hours the Market Watch clock on my IBFX platform has either not updated or has updated intermittently. At one point I no longer had access to my Trade tab or the Account History tab, they just were not there in the Terminal window. I tried going to www.ibfx.com, but the connection timed out, nobody home.
It seems they are having server issues.
I have opened an account with Oanda.....
  • #11
  • Oct 14, 2011 6:23am Oct 14, 2011 6:23am
Guys, i have been using IBFX for 3 years, and all this while they always have frequent down time with the server this is especially dangerous for traders that trades with the big money strategy.

all i want to say is, go facebook and search ibfx, or go to ibfx website and make an official complain to ask them to upgrade their **** server.

how can a broker allow this to happen, they stated 24/7 up time.

ibfx if you see this, please kindly contact your host/server and UPGRADE IT!

and yes IBFX SERVER WAS DOWN THIS MORNING

anyway i just realised you bumped a 3 year post.. proved that they had down times in the last 3 years -_-
  • #12
  • Oct 14, 2011 8:37am Oct 14, 2011 8:37am
Quoting EdgarNg
Guys, i have been using IBFX for 3 years, and all this while they always have frequent down time with the server this is especially dangerous for traders that trades with the big money strategy.

all i want to say is, go facebook and search ibfx, or go to ibfx website and make an official complain to ask them to upgrade their **** server.

how can a broker allow this to happen, they stated 24/7 up time.

ibfx if you see this, please kindly contact your host/server and UPGRADE IT!

and yes IBFX SERVER WAS DOWN THIS MORNING

[b]anyway...
my god just leave this fucking broker. it pisses me off that ibfx is doing this shit, but you guys gotta show that the consumer (us traders) have the power. COmplaining is not going to help if the trades keep going through them. You gotta leave and cut their income short..
  • #13
  • Oct 14, 2011 10:52am Oct 14, 2011 10:52am
It would not be appropriate for me to publish details, but from my knowledge of the incident I can say that this was beyond IBFX's control (easily could have been any broker) and frankly their response time to resolve the issue was impressive.
BarrySDCA Commercial Network Services
  • #14
  • Oct 20, 2011 5:13am Oct 20, 2011 5:13am
F*** Ibfx is having connection problems again.. IM leaving this broker soon.
just when the EU rallied 100 pips wanted to manual TP but then it fell back 20 pips -_- EFSF stuff jesus.

fyi its not me, its the server, went to check with other traders using ibfx as well. any recommendations? oanda? easy/fast deposit withdrawal without any lagging when trading .. thanks.!
  • #15
  • Oct 20, 2011 6:51am Oct 20, 2011 6:51am
Quoting EdgarNg
F*** Ibfx is having connection problems again.. IM leaving this broker soon.
just when the EU rallied 100 pips wanted to manual TP but then it fell back 20 pips -_- EFSF stuff jesus.

fyi its not me, its the server, went to check with other traders using ibfx as well. any recommendations? oanda? easy/fast deposit withdrawal without any lagging when trading .. thanks.!
I have noted identical issues with IBFX in the past, i.e. trading platform lost connection with their server on more than occasion. I cannot vouch for today's issues specifically as I was not logged on my platform to see it.

It was about three weeks ago when their server was down for well over an hour. I called them on the phone and the gentleman I spoke with said they were aware of the issue and working to fix it, albeit he did not give an ETA on how long they would take to get it back up & running.

However, more seriously, there have been about 3 or 4 cases since I joined them ( since 2007) when their website was down and the trading platform connected just fine. I checked the website status periodically and in each case, it took several hours before it came back up. My local time is US Pacific time and it took them better part of the night to get it fixed. How can a company's entire website be down? Seems unprofessional and I really think they need to get their house in order.
  • #16
  • Oct 20, 2011 8:20am Oct 20, 2011 8:20am
Quoting EdgarNg
F*** Ibfx is having connection problems again.. IM leaving this broker soon.
just when the EU rallied 100 pips wanted to manual TP but then it fell back 20 pips -_- EFSF stuff jesus.

fyi its not me, its the server, went to check with other traders using ibfx as well. any recommendations? oanda? easy/fast deposit withdrawal without any lagging when trading .. thanks.!
there is no business that is flawless
  • #17
  • Oct 20, 2011 9:53am Oct 20, 2011 9:53am
Quoting EdgarNg
F*** Ibfx is having connection problems again.. IM leaving this broker soon.
...any recommendations? oanda?
I am trying a demo with Oanda right now. So far I am happy, but I think there will be issues with most any one of them given enough time.
One thing I found interesting is that in the Risk Disclosure Statements for all of these brokers (probably a requirement by the CFTC) they state how many accounts they have and the trend over the past year. They also state the % profitable versus unprofitable, which I should not find shocking, but it is sobering just the same. Both brokers only have about a quarter to a third profitable accounts. This is a tough way to make a buck.
For comparison here is the data
IBFX's, which is down 19%
Total Non-Discretionary Accounts
--------------------------------
Q4 2010 : 13655
Q1 2011 : 12979
Q2 2011 : 11354
Q3 2011 : 11009
Oanda's, which is up 7%
Total Non-Discretionary Accounts
--------------------------------
Q4 2010 : 27736
Q1 2011 : 29257
Q2 2011 : 30304
Q3 2011 : 29744
  • #18
  • Oct 20, 2011 10:01am Oct 20, 2011 10:01am
Quoting funwithbux
I am trying a demo with Oanda right now. So far I am happy, but I think there will be issues with most any one of them given enough time.
One thing I found interesting is that in the Risk Disclosure Statements for all of these brokers (probably a requirement by the CFTC) they state how many accounts they have and the trend over the past year. They also state the % profitable versus unprofitable, which I should not find shocking, but it is sobering just the same. Both brokers only have about a quarter to a third profitable accounts. This is a tough...
can you post the link to this info. I can't find it. I want ot see for oanda and ibfx.
thaks
  • #19
  • Oct 20, 2011 10:30am Oct 20, 2011 10:30am
nevermind, found it in the risk disclosure link
  • #20
  • Last Post: Oct 20, 2011 1:38pm Oct 20, 2011 1:38pm
Quoting Momomoney
I have noted identical issues with IBFX in the past, i.e. trading platform lost connection with their server on more than occasion. I cannot vouch for today's issues specifically as I was not logged on my platform to see it.

It was about three weeks ago when their server was down for well over an hour. I called them on the phone and the gentleman I spoke with said they were aware of the issue and working to fix it, albeit he did not give an ETA on how long they would take to get it back up & running.

However, more seriously, there have been...

DO YOU BELIEVE IT!? its STILL HAPPENING! UNTIL TODAY i cant believe they dont look into it, so unprofessional, these brokers are just bunch of casinos that mask themselves professionally, yet they dont provide better servers. especially when this involves clients money..

the thing is, they all use the same server for WEBSITE & MT4 ... for US AND AUS.. when the server is down, EVERYTHING IS DOWN! if customer service not online, u cant do anything!

im not complaining because i lose money, i did not lose money, merely frustrated with service, i complain because this is not the way for me to operate my forex personal business this way with all this disconnects , what if i wanted to manually manage when the server is down.

Thanks i will surely change broker when the time is right. fedup

MOMO: what broker u use?
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