Is there anyone lost connection to FXDD live server as me??
I have lost it about 1 hour since 22:00 EDT, but their demo server are still working. In the same time, FXDD website also lost connection, looks like internet path broken at Border7.fe0-0-fenet1.nyc.pnap.net (209.191.128.75).
Demo server work only with HK datacenter, and also cannot connection to DataCenter 1,2,3. I have try connect live server to HK, but it failed too.
Do you have same problem now or before? How can I modify/close my float position now? Is there any phone desk can be executed?
Since website also disconnected, I have no their phone# in hands....
Latest update:
==========================================================
I have contacted FXDD service, they claim that due to internet ISP service outage. and will be recovered after half hours (count from EDT 23:20), but I doubt it.
BTW, they can execute dealing by phone for emergency.
I have lost it about 1 hour since 22:00 EDT, but their demo server are still working. In the same time, FXDD website also lost connection, looks like internet path broken at Border7.fe0-0-fenet1.nyc.pnap.net (209.191.128.75).
Demo server work only with HK datacenter, and also cannot connection to DataCenter 1,2,3. I have try connect live server to HK, but it failed too.
Do you have same problem now or before? How can I modify/close my float position now? Is there any phone desk can be executed?
Since website also disconnected, I have no their phone# in hands....
Latest update:
==========================================================
I have contacted FXDD service, they claim that due to internet ISP service outage. and will be recovered after half hours (count from EDT 23:20), but I doubt it.
BTW, they can execute dealing by phone for emergency.
- Ray Tracy -
Novice forex trader from GMT+8
