Help with Prop Firm

Hi there,
Not sure it this is the right place to post this.
I need some help with one of the prop firms and my funded account. Here is the situation.

I am trading with one prop firm for the last 3 months (don't want to say the name yet). It was all fine, got few payouts, but things turned weird after I requested my last payout. It wasn't processed and account remained in read-only mode, until ai started chasing them. Their email said that found some "inconsistencies using my EA" and they need to investigate my trades.
Thing is, I never ever use or used any kind of EA, Copier or anything like that.
So I responded that I don't use EA. After few days of waiting, they sent me this:
"Just providing an update for you..

You asked why we believe you are an EA, there are multiple reasons for this. Firstly, we can see from the server that you have been using an EA, as it states this (we can see it from our end when a trade is executed or modified using an EA). Secondly, we have noticed that you are opening multiple trades within the same second, as well as closing without the trade hitting a stop order. After our testing, this is not physically possible to do if one is actually trading manually, so it is clear an algorithm of sorts is being used despite the 'Manual placement' tag.

Thus, we are working with the broker and EA specialists to determine what technology is being used/has been used on the account to ensure trading compliance on your end."

Damn! It is as if they say I am an alien, and I need to prove now that I am not an alien.

I never ever use EA, probably 95% of my trade operations I do on my Android mobile MT4 app, the rest on desktop. The only thing I sometimes use on desktop is Easy Order script to calculate lot size and risk. Thats it.

So how would I prove them I never used any EA on a single trade of mine? Any advise anyone?

Yep sounds like the usual bullshit to avoid paying out. Perhaps head over to Prop Firm Hub on the commercial section, there you can name the firm without risk of you moving to commercial too... also some very good info on that thread concerning various props..

Just try with ReRebelsFunfding. Lowest prices in the prop firm industry. Get accounts from 25$. And unique trading platform with legit prop firm has been in the industry almost 2 years without issue. Try their free trial and feel the difference. As well you can partcipate monthly weekly competitions and games

That’s a tough spot to be in, but it sounds like they are just using 'automated trading' as an excuse to hold your payout.
Here’s what I’d suggest you tell them:

1. Mobile trading: Tell them that 95% of your trades are done on the MT4 Android app. Since mobile apps don't support EAs, that’s your best proof right there.
2. Manual batching: Explain that opening/closing multiple trades in the same second is just 'manual batching'—basically clicking fast on your phone to split positions. It's a common manual habit, not an algorithm.
3. Easy Order: Be honest about the 'Easy Order' script on your desktop. Clarify that it’s just a calculator for lot sizes and doesn't actually trade for you.
4. Offer Logs: Tell them you're happy to send your MT4 terminal/journal logs. Manual trades have a different 'signature' in the logs compared to EAs.

Most prop firms back off once you show you actually know how the server logs and mobile execution work.

I just got into prop trading.

I am still pretty new to prop trading, and I just bought an account with Plutus Trade Base.
I got introduced to it by a friend I met on Discord.
I am trying to learn the real side of it from people who have actually done it. So I have been asking around different platforms for guidance.
The part I keep thinking about is how people stay calm and consistent when they are dealing with an account like this. I know the obvious stuff: risk management, not forcing trades, and not trying to recover everything after one bad trade. But in real life, that is usually where people start slipping.
So I just want to ask, how did you handle your first prop account stage? What actually helped you stay disciplined when the pressure started to build? Because I sometimes feel like I am under serious pressure.
I am not looking for fancy advice. Just honest experience from people who have been through it. Kindly reply if you have any advice for me. Thank you

i dont know if i can help you, i only can tell what helpet me so far.
i lost 1. challenge , following youtuber who trade Gold on 1minute chart with high risk. Does not take long i hit the dayli DD.
I am an bad trader, aggresive scalper with not much discipline.
Lost the 2. challenge trading nasdaq also with to bigger positions. At least it toke a longer time and lost the account but not real money.
Now i am still in the game, trading SP500 with extrem little risk, using the m5 chart but watching m15 m30 and h1 to findout is it a trend or a range.
I try to make 1% as a goal and it takes me 3 to 4 days to reach it. This is very small but easely to reach and i feel very confortable with this.
No stress at all. I learned a lot and force myself to be more disciplined , and its going better day by day.

if you want to see a proptrader, trading with graet discipline and patience
, look at youtube, patric wieland.
There is a guy, called himself dmoney, who trades the nasdag on 5 minute chart, showing all his trades , the looser and the winner.

This has got to be a scam email, I didn't trade props for months now, anyone else so lucky?

the sender

I've gotten a couple of emails from Tradeify warning of recent phishing attempts from some scammers