Broker complaints get over it ?????

Broker complaints get over it ?????

This type of apathy is a contributing factor to the outrageous treatment some brokers subject their clients too.
Whoever agrees with the above statement must not have ever had any real money on a position like the one below....
On Aug 24 at 20:18 FXDD time there was a deadly spike which probably took out a lot of peoples trades .
I have included charts for the time (1 min) from both Oanda and FXDD platforms below.
FXDD shows a full 25 pips larger spike down than Oanda in this downward spike .A few pips is one thing but this is blatant stop hunting.
FXDD clients got hosed big time,
If it didn`t happen to you it`s no big deal RIGHT, lets all just hide our heads in the sand.... and get over it.
(Sorry if these charts are a bit large,I don`t know how to make them smaller)

http://www.forexfactory.com/<a href=..._spike2376.jpg[/IMG]

http://www.forexfactory.com/<a href=..._Oanda2742.jpg[/IMG]

Oh my goodness, that does look pretty nasty, I must say

Here's my screenshot, so that you can compare my Broker's feed (EFX/MBT), to which that spike does not occur (see white arrow in ichimoku cloud), either (like with Oanda's feed).

Did you talk to customer support? Oanda has these spikes sometimes too, but such trades get undone (without customer intervention). If a stop of yours got hit, and they dont reinstate your trade, you have a case, and would rightfully bash your broker in public. If not, there isnt much to see here.

These are the same two candles, 18 and 19 min. on Interbank (GMT).
Definitely something weird going on.

IBFX

Thanks for the charts Leighsww and opie999.
So your charts show that at the very time that FXDD took a 35 pip nosedive spike down we have 2 other brokers who show no signifigant move and Oanda with just 10 pips down.

I just want to say that I am not so interested in this one spike ,I was not in a trade at the time. My account is not even with FXDD, I just use the charts for MT.
It`s just that I am appalled at the greed and audacity of a stophunt of this size. From any Broker
I am also a bit in wonder at the mindset of people who think that the trading community should just quit bellyaching and spread em a little wider when this happens.
Anyone else have a chart or an opinion on this?

I agree...trading is unfair game now a days...only way you could avoid stop hunting is to trade on a longer duration 1 day etc and keep the stop loss as much as you can and divide the trade among various brokers..its hard to do it...but it is the satisfactory way ...spread your winnings across and with small wins in each brokers..they wouldn't mind too much

Hi guys, when this spike occurs I'm guessing it doesn't last too long? couple of seconds? Maybe an idea to have catastrophic stop loss and close the trade manually when it goes against you? If the spikes are a couple of seconds the trade would be back in the green before you would have a chance to close it? Sorry I have only ever used cms and have no experience of spikes yet but I'm sure they exist.

I agree. Never keep quiet when dishonesty occurs. We should keep it as loud as possible. Give a hand and they will grab your arm ! !

Why is it that spikes never or rarely happen for Take Profit? I had a 200 pip spike once that hit my stop loss - it hit it to the EXACT pip.

But, my limit orders for take Profit, never once has that ever been hit in a spike.

Something to think about.