Does Forex.com allow Investor Passwords? | Forex Factory

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Does Forex.com allow Investor Passwords?

  • #1
  • First Post: May 21, 2012 10:48am May 21, 2012 10:48am
Hey all,

I signed up for alive account with forex.com and would like to link the account to market watch here on ff. I talked to support and they said that there was no way I could get an investor password.
When I go to options and attempt to change the investor password in mt4, it blocks my attempts.
Anyone know if this is common?
  • #2
  • Jun 4, 2012 9:35am Jun 4, 2012 9:35am
Quoting dafox1
Hey all,

I signed up for alive account with forex.com and would like to link the account to market watch here on ff. I talked to support and they said that there was no way I could get an investor password.
When I go to options and attempt to change the investor password in mt4, it blocks my attempts.
Anyone know if this is common?
I just discovered I have the same problem! I wanted the investor password so that I can analyse my account on MyFXBook. Shame.
  • #3
  • Dec 26, 2023 8:39pm Dec 26, 2023 8:39pm
I was actually going through the same issue. I was having issues locating my investor password for my forex.com account. I currently use MT5 and I discovered that the investor password is the same as your forex.com account password. Your Forex.com account password and investor password is located on the MT5 app in the setting section. Select mailbox and you should find an email from Gain Capital Group, LLC with your entire login info.
  • #4
  • Dec 26, 2023 9:09pm Dec 26, 2023 9:09pm
Quoting dafox1
Hey all, I signed up for alive account with forex.com and would like to link the account to market watch here on ff. I talked to support and they said that there was no way I could get an investor password. When I go to options and attempt to change the investor password in mt4, it blocks my attempts. Anyone know if this is common?
When you open a live account at any broker they will send to you the mail on your id, password, investor password and which live server. You can check back, otherwise you just need to go to your cabinet account and reset back the password, it will automatically reset your investor password aswell.
  • #5
  • May 19, 2025 2:25pm May 19, 2025 2:25pm
I have the same problem. Support have been very polite, said they will look into it, however, as yet, had no response.
V Grant
  • #6
  • May 19, 2025 6:32pm May 19, 2025 6:32pm
Quoting Vinny1966
I have the same problem. Support have been very polite, said they will look into it, however, as yet, had no response.
Vinny, contact support as an option to request an Investor password for MT4/MT5 accounts (as stated on their FAQ), not available for the WebTrader.

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  • #7
  • May 21, 2025 11:06am May 21, 2025 11:06am
Thank you very much, really appreciate your time. I'll give it one more shot, then I'll join another group. Hopefully this can be resolved. Best.
V Grant
  • #8
  • Last Post: May 21, 2025 11:37am May 21, 2025 11:37am
I'm exiting here, will move to another copy trading platform, this is far to complicated to set up. Best to all..
V Grant
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