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axitrader 5 replies

AxiTrader Limited

  • Post #1
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  • First Post: Edited 2:38pm Sep 5, 2024 2:12pm | Edited 2:38pm
Just curious,

Why is it so hard to reach out to AxiTrader support? I'm not sure if their support team consists of only 1 person, because they really sleep over email correspondence.

Already 5th day I opened a live account and they are not responding if account and documents validation status. Sent 1 mail every day but 0 response.

Really cold approach towards customer support
merda taurorum animas conturbit
Quoting desifxtrader
Just curious, Why is it so hard to reach out to AxiTrader support? I'm not sure if their support team consists of only 1 person, because they really sleep over email correspondence. Already 5th day I opened a live account and they are not responding if account and documents validation status. Sent 1 mail every day but 0 response. Really cold approach towards customer support
Recommend HFM base is Cyprus. And very quick support.
10th day today. Axi is sleeping over my verification documents and as usual, 0 response
merda taurorum animas conturbit
Quoting desifxtrader
10th day today. Axi is sleeping over my verification documents and as usual, 0 response
I believe it's not a good broker to keep silent for a basic procedure. Change broker anyway!
  • Post #5
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  • Last Post: Sep 12, 2024 12:14am Sep 12, 2024 12:14am
I'm out. This was a very basic and most simple step of new customer onboarding where they displayed the attitude - "we give a shit for your 2 cents, we already have millions in our pockets".

Yesterday I registered with another two brokers and I was amazed to get a phone call within 24 hours asking if I had any questions, helping out onboarding documents etc etc.

Man, that is a significant smooth experience.
merda taurorum animas conturbit
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