EA generates alert which continuously pops-up

It's impossible to trade when a popup is continuously taking over your screen. The author (I paid for this EA which gives trade signals only via the alert facility -- it was not cheap!) replied to just turn the whole thing off by unclicking "Live Trade" which makes the whole thing inoperative -- but they didn't offer to refund the amount I paid. Otherwise I was highly impressed with their manual, but am now totally shocked at the code they provided to go with the manual.

The alert was also supposed to sound an audible alarm, but it never did that. Maybe I am lucky that it didn't. I think I would be satisfied if it just allowed me to check manually what was the last alert, and then stop popups once more. But for sure putting out continuous alerts to the screen is no good.

As an aside, it also appeared to be giving very bad signals -- for example I would have bought a pair that it was telling me to sell. Later I was proved right. And I saw this many places. There is no way that the alerts I saw were properly produced accourding to normal technical analysis. So maybe I just have to write this off as another bad experience. But it is very disappointing, as the manual is fantastically good.

This alert thing is probably very easy to fix. Send it to me and I will look. Another thing is if it gives wrong signals. Then it is probably useless? Why it gives wrong signals? Doesn't it work according your strategy you asked to program? Or is it your strategy that is faulty?

if pay with cc (paypal, cc card, etc.), demand refund!!!
you can clame frowdulinse, and cc will charge back, ok.
i try befoer ... very excel, ok.
thank you.

Please provide me (info@golden-forex.com)with an email address and I'll send it to you to check. One possibility was that I left it on overnight, and by morning it could have queued a huge queue of alerts, which I was unable to cancel except one alert at a time -- by the time of which another alert had taken it's place. If I could have cancelled all outstanding alerts in one operation, I wouldn't have minded I really think it should do this itself by cancelling prior alerts when a new one was generated -- no way to go back in time to trade a prior alert anyway so who needs it once a new one comes.

As for the wrong signals, by the time I could think beyond surviving the continuous pop-ups, I'm not sure of the time the pop-up I considered was issued, since there is no time stamp for alerts (bad omission by MT4). All I can say is that I would never do a sell in an uptrend -- that's not friendly. And the alert I thought must be the latest was telling me to do just that (but maybe it wasn't the latest alert, so I'll hold off on that until the pop-up problem is fixed).

Charles Wilkes

Actually I like the guys who wrote it. I would rather work with them to make it better over demanding a refund.
Charles Wilkes