Issue with MT4 Metaquotes loading chart

Hi guys,

Has anyone experienced this issue? I was running Mac OS 12.1 Monterey when my MT4 from MetaQuotes suddenly was taking ages to load different Timeframes, when I check journal, i was getting the message that states, HistoryCenter: 2718 bars imported in 'AUDJPYM15' - BUT this is not always on all different pairs that it show this in journal.
Eventually it does load the timeframe chart, after sometime, but it was very tedious and inefficient way, then I suddenly updated all my mac versions as I thought my Mac version was getting outdated or was having an issue.

No issues with my MT4 on iPhone, chart loads just fine, its an issue on my Mac platform, tried reinstalling too, and even updated my Mac eventually as I tried everything.

Can anyone help me with this?

I uploaded a pic of what I mean.

Ok guys I opened a Demo account on another broker, opening a new Ticker or new symbol and no issues or lags.

Hey there i can see your post

1. Check MT4 Version: Ensure that you are using the latest version of MT4 on your Mac. Visit the official MetaQuotes website or the platform provider's website to download and install the most recent version of MT4.
2. Clear Cache and Reset Settings: Within MT4, try clearing the cache and resetting the platform settings. This can help resolve any potential configuration or data-related issues. Be aware that clearing the cache will remove historical data and may require re-downloading it.
3. Check Network Connection: Verify that your Mac has a stable and reliable internet connection. Poor network connectivity can lead to slow loading times or issues with data retrieval. Consider testing your internet connection and contacting your internet service provider if needed.
4. Disable Third-Party Plugins/Indicators: If you have installed any third-party plugins or indicators Tell Happy Star Survey in MT4, try disabling them temporarily to see if they are causing the issue. Sometimes, incompatible or poorly coded plugins can impact performance.

These might helps you
Thanks and regards,
GeorgcHearn

Hi GeorgcHearn,

Thanks for the post, it ended up being the Data Centre that MT4 selected, was high in latency, hence the delay in candlestick refresh.

Have a good day,

Waleed