Ctrader down?

Hi

I just opened an account with Pepperstone but cant download ctrader. The official ctrader site is down too.

Anyone know whats going on with it?

Thanks

Yup, whole ctrader/spotware websites are down. As always, no update/response from ctrader/spotware folks.

Thanks JW


I take it this happens often?

Does the software itself still work whiles its websites are down?

Yes the platform will still work. I have however picked up a trade that was opened outside of my trading code in cAlgo and am not sure why this would happen. Nowhere even in my back testing did this happen and for some reason it happened today.

Any care to comment/help why this would be?

again down-- contacted broker and reply was that problem is at spotware

edit-- works again

Calling out to anyone that may have been using CTrader Mobile (web or app) in the past months prior to the current update, there is a huge bug I am trying to see if there are others who noticed;

1. The mobile platform switches to a different currency after you hit BUY / SELL from the chart, mostly it seems to go to the one at the top of your watchlist. Quite bad if you don't notice and then you confirm your sell on a different currency without realising it.
2. Crashing to the point that you can't see your positions.
3. Regular disconnection issues losing lots of time trying to get back to see what has executed.

All these making some huge effects on your account if they happen all at once and you are scalping or taking quite moves around market open, close or news events.

Please let me know if any of you have had similar..... could be time for a joint action as I have a number of friends who say they have read some of these somewhere else on other forums. Spotware acknowledged a number of them and fixed them in the latest update.

I'm using cTrader to trade the DAX spot index with FXPro and I've experienced issues with price action freezing during periods of high volatility and then the price action resuming, (with a gap on the 1 min chart), when the high volatility subsides, by which time its too late to place the trade. I've raised this issue with the broker but the reason I have been given is "technical issues with the liquidity provider" - Has anyone else experienced this problem?

I have the same some times
turned okut to be just aoptical issue.

simply refresh the chart the candles will build properly, market orders get usually filled anyway, asthis are not "real gaps"

Is cTrader or Pepperstone connection to ctrader down?

Only getting "connecting" despite restarting pc router and not connecting from mobile device either.

Usual pepperstone message on hold music announcement for last 30mins?