FXCM Discussion

Thank you

Can you please provide an address for the support channel?

Regards Layouts: You can name a Layout in the way you described, that's true, but when you open several layouts only one letter is visible. Please look at the screenshot.

Is the No Zero Rollover Promotion available in the UK? And if so, how do customers take up the offer?

If you open seven layouts the information looks like this:

This means there is no information any more provided.

Hi there,

Currently this promotion is only available in Australia. If we decide to expand to other Markets we will keep you posted. In the meantime please don't hesitate to contact our customer service in the UK to stay updated on our latest promotions, product launching etc...

Thanks and have a great day,

FXCM

Quoting pro-trading

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{quote} If you open seven layouts the information looks like this: {image} This means there is no information any more provided.

Ignored

Hey again,

To better answer your questions please contact one of our FXCM specialists who are available 24 hours a day, five days a week, by live chat or by e-mail at [email protected].

Thanks and have a great day.
FXCM

Hey Everyone, Did you know that Rollover is the interest paid or earned for holding a position past 5pm New York? With global interest rates near all-time lows both Buy and Sell positions typically charge Rollover. Now with our "New Zero Rollover" Promotion, Australian clients can hold Buy or Sell trades on these positions as long as they want without incurring any daily financing costs, up to the position limits covered below. Head out to our website to have more information.

Hey Everyone, Did you hear about FXCM's New $0 Rollover promotion? You can now hold a position after 5PM New York without paying Rollover on selected Global Indices, Gold and Silver, for detailed explanation on what is rollover and how you can find it on the platform please click here
https://docs.fxcorporate.com/user-gu...comparison.pdf .

We also have compiled a detailed comparison of the swap/rollover fees between FXCM and other CFD brokers can be found under https://www.fxcm.com/au/no-rollover-campaign/

Please don't hesitate to reach out in case you have any questions related to the promotion or FXCM in general.

Best,
Jason

Hey All,
We will be hosting a webinar explaining what rollover is and how it impacts your trading.
Kevin Hong, FXCM’s Premium Client Specialist, is eager to give you insights on the topic in our **free webinar dedicated to rollover fees** . The webinar will be held on Friday, 22 October at 6:00 PM AEDT. Save your spot now
Topics to Be Covered:

1. What is rollover and when would it be charged?
2. Where can I find rollover on MetaTrader and FXCM’s Trading Station?
3. Australian Shares Trading.
4. How are rollovers calculated?
5. FXCM’s No Rollover Fee Trading – example walkthroughs on trading cost impacts.

*Please note that this webinar is only available for residents of Australia.
Thanks,
FXCM

Hi Jason ,


Need to know if I avial Ninja trader with FXCM live trading accuntdo i need to pay a fee for their service?

Dear Client,
FXCM South Africa (Pty) Ltd (“FXCM ZA”) will cease providing services on 18 February 2022. We remain committed however to providing global traders with access to the world’s largest and most liquid market.
Introducing Forex Capital Markets Limited (“FXCM UK”)
To continue trading uninterrupted we are pleased to introduce you to FXCM UK.
FXCM UK is a trusted broker authorized and regulated by the Financial Conduct Authority (FCA) of the United Kingdom. We will continue to offer you the trading platform you love and great customer service.
Do I need to take any action?
To proceed with this option, you must request the transfer below by 11 February 2022.
Before you request new account(s) with FXCM UK, it is important that you read the information provided below.
SUBMIT REQUEST
What happens if I do not request new account(s) with FXCM UK?
Your trading account(s) with FXCM ZA will be liquidated from 5pm EST on 18 February 2022. Your account will be closed once all of your open positions have been liquidated.

As a long time ago I dealt with this broker, in France it was one of the most popular. He often conducted trainings and seminars in Paris, which I attended a couple of times. He had his own very advanced trading platform, but MT 4 was also available. All this was a very long time ago, before the force majeure with the Swiss franc. Then, as far as I know, serious legal changes took place in the company, but I don’t know how this broker feels now, but on the Internet, it’s much less heard now than it used to be.

Hi, could someone please explain to me how FXCM calculates required margin. On their website they say their leverage is 30:1 for the majors. See example attached:

Go Long 1.00 volume (100 000 units)
Therefore 100 000 pounds = $127 274 (Exchange rate 1GBP = 1.27274USD)
Therefore Required Margin = 127 274 x 1/30 = $4 242.47 but there margin is $4 995

Thanks

Some days ago there was a release of an update for Trading Station.

There are some improvements for sure. Layouts are loaded in a more reasonalbe time, the price-panel for SPX is now showing the numbers of the price properly.

What's still missing:
The "Safe Layout" Command is not working properly, it should be grey after you safed a Layout, but this does not work most of the time.
The visual order of moving avereges still can not be edited in a template.

Still you can not bring a loaded layout in front in case you are using more than one layout for the full screen.
Why is it not possible to name the Marketscope simple: MS 2.0 "Name of the Layout".
When I open a layout all the layouts have the same name: "Marketscope 2.0 ..."
Should be easy to fix this, I asked the support for this issue a lot of times, the answer is always: we will do our very best, but we can not promise anything". As a customer I feel most oif the time ignored by the support.

Some criticisms of the latest version of Trading Station.

1. The platform takes longer to launch now after the update.
2. It's still necessary to relaunch the program every weekend. Contrast this with MT4/5 which stay running.
3. When the platform relaunch it does not reopen in the same part of the screen where you close it. You have to move it every time the platform restarts.
4. The text is much larger than before and there does not seem to be an option to choose a smaller text size.

That said it's still my favorite platform for trading forex.

Pricing and fills in fast-moving markets.

Please note - This applies to US Indexes only, and the Ninjatrader data feeds. I have not verified this behaviour on other platforms or data feeds.

I have noticed that in very fast-moving markets, BID/ASK appears to actually LEAD the last traded price. Now, whilst I had observed this before, I thought, OK, because they are mirroring the price of the index/future. HOWEVER! I have noticed that whilst the spread may remain at the 4-6 ticks or so, it may go places price never actually does, and if you do happen to hit mkt buy/sell, you still get filled at the bid/ask, and nowhere near the last traded price. In fact, from what I can see, the chart never even reflects price traded there. Usually, price does indeed catch up with the bid/ask, but not always. In some instances, bid/ask can be 10's (I am pretty sure I got a fill nearly 60 .25 ticks away in NAS100 yesterday), from the last traded price. Now, the price actually immediately reversed and never even reflected it has traded way up where I seemingly got filled. I am NOT complaining about this bad trade, but entering a fast-moving mkt using NT8 and FXCM seems that you will be getting in at a price that is perhaps somewhat PROJECTED forward from where it is, even if the index/future never gets there and does an about turn way before. I can understand some of the technical reasons why they might do this (latency between client and ensuring clients get filled near where price is likely to be in 1000ms or so), but, it can result in some very, very nasty fills that are not comparable to the underlying market.

Has anyone else noticed this? This could never, ever happen with the futures on the CME exchange which I am much more used to.

As I stated, I can understand some of the reasons they might do this, but, it also seems a little shady!?

If anyone has any similar observations, I'd be interested to know. As it is, I am fairly limited in broker choice with this platform, or I would try elsewhere. I thought I would ask here and gather some info, before contacting FXCM direct.

I have an account with FXCM and trade using Ninja - There was no additional fee. You do have to request it from them as it is a slightly different type of account (no hedging is supported in NT) For the most part, it just works. I've had a few issues in the past, but not for some months.

Regarding my FXCM post above. This thread seems very dead, but I will update with the fact, this turned out to be an issue on the Ninjatrader side, NOT FXCM side. Doubt anyone will read this, but I did not want to leave the above without an answer, given FXCM were not the issue here.

I really wish FXCM would allow U.S. clients again. I used to use them back in 2011 - 2015 ish. They had a nice platform and lots of resources for custom indicators and auto-trading. Backtesting was super easy too.

Hello Jason,
Do you ever see USA clients being offered FXCM trading platform?

I agree. I was with FXCM in the beginning when Dave & Drew answered the phone. Never had an issued that wasn't resolved. Most of my issues were self-created. I found no better broker during those days.