I have a new Windows 11 Dell computer which is pretty fast (12th Gen Intel i9-12900K, 32G RAM, 2 SSD's). I like it, and with 16 cores/24 threads, I can run a lot more MT4's at once now, but there is one big drawback, which is that when I use the MT4 Order form to update the S/L or T/P, it leaves a ghost image / stale image / shadow image of the Order form border outline on the monitor screen. This is quite annoying because it obscures any other windows/apps that the stale image overlaps with.
The stale image cannot be moved. The buttons don't do anything. A click on the stale image is really a click on whatever is beneath it (even though you can't see it).
I can screen-shot capture the stale image(s). See below.
My MT4 is Version: 4.00 build 1353, 16 Dec 2021. (I think there's been 1-2 later updates but none of the brokers I'm using have pushed out any update yet).
Fyi, my guess is this is a bug with the graphics card (NVIDIA GeForce RTX 3060 Ti) but I have updated to the very latest drivers, first the one from Dell, and then a later one posted on Nvidia's site. (4/20/2022, 30.0.15.1259). I attach two 4K TV's (as monitors) to the graphics card, one via a direct HDMI, the other with a DVI-HDMI cable. They sync at 30Hz which is fine for my needs.
I've not seen this stale image problem with any other app besides MT4 (e.g. Word, Excel, Chrome, Edge, various other utilities).
Of course I tried quitting all MT4's but that didn't help. I've tried changing various "System->Display" settings, and power-cycling the TV's, but nothing I've tried -- short of a full PC reboot -- seems to help.
The image below has 2 stale images, and the real Order form on the bottom. The bid/price tick charts are only present on the real form. The stale forms have only the banner, and some lingering pixels of the frame.
If anybody has seen this problem, please let me know if you found any solutions, or even a workaround to clear the image without a reboot. If so, please describe your graphics card and Windows version, MT4 version, etc.
Thanks in advance for any help.
P.S. I have a ~1 year old PC laptop with Windows 10. When I connect to the same two TV/monitors, I've never seen this issue, but of course the laptop has its own built-in graphics on the CPU chip, so it doesn't have the 3060 Ti graphics card. That, and Windows 11, are the two biggest differences.
The stale image cannot be moved. The buttons don't do anything. A click on the stale image is really a click on whatever is beneath it (even though you can't see it).
I can screen-shot capture the stale image(s). See below.
My MT4 is Version: 4.00 build 1353, 16 Dec 2021. (I think there's been 1-2 later updates but none of the brokers I'm using have pushed out any update yet).
Fyi, my guess is this is a bug with the graphics card (NVIDIA GeForce RTX 3060 Ti) but I have updated to the very latest drivers, first the one from Dell, and then a later one posted on Nvidia's site. (4/20/2022, 30.0.15.1259). I attach two 4K TV's (as monitors) to the graphics card, one via a direct HDMI, the other with a DVI-HDMI cable. They sync at 30Hz which is fine for my needs.
I've not seen this stale image problem with any other app besides MT4 (e.g. Word, Excel, Chrome, Edge, various other utilities).
Of course I tried quitting all MT4's but that didn't help. I've tried changing various "System->Display" settings, and power-cycling the TV's, but nothing I've tried -- short of a full PC reboot -- seems to help.
The image below has 2 stale images, and the real Order form on the bottom. The bid/price tick charts are only present on the real form. The stale forms have only the banner, and some lingering pixels of the frame.
If anybody has seen this problem, please let me know if you found any solutions, or even a workaround to clear the image without a reboot. If so, please describe your graphics card and Windows version, MT4 version, etc.
Thanks in advance for any help.
P.S. I have a ~1 year old PC laptop with Windows 10. When I connect to the same two TV/monitors, I've never seen this issue, but of course the laptop has its own built-in graphics on the CPU chip, so it doesn't have the 3060 Ti graphics card. That, and Windows 11, are the two biggest differences.