So i'm not doing this for long, but i imagined i knew enough by know, but the weirdest thing happened today, some hours ago i was on 3 pairs (i don't do more than one but i was testing strategies with little money so not a problem). EURCHF, USDCHF and EURGBP, around 8pm London time when i opened the trades, and about 2 hours later when i realized something wasn't ok.
The charts (on my broker on M1, i triple checked everything) were moving and i was selling so i should be green in all 3, but the account had a market price that had nothing to do with the charts (i double checked with tradingview and the charts were right) and i was red in all 3 with some prices that had nothing to do with the charts.
I used the chat, sent a screenshot and asked to look into my acc, but they were no help, besides saying it doesn't look right but idk more and can't help. I had to close at a loss and make a complaint because i guess no one that could look into it was there, idk.
Now i'm about to go crazy, did i miss something? Can i trust the broker or did i missed something and i am making a fool of miself.
The charts (on my broker on M1, i triple checked everything) were moving and i was selling so i should be green in all 3, but the account had a market price that had nothing to do with the charts (i double checked with tradingview and the charts were right) and i was red in all 3 with some prices that had nothing to do with the charts.
I used the chat, sent a screenshot and asked to look into my acc, but they were no help, besides saying it doesn't look right but idk more and can't help. I had to close at a loss and make a complaint because i guess no one that could look into it was there, idk.
Now i'm about to go crazy, did i miss something? Can i trust the broker or did i missed something and i am making a fool of miself.