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My Forex Funds - Discussion/Q&A

  • #381
  • Feb 13, 2022 12:37pm Feb 13, 2022 12:37pm
There is no knowledge about this company. Who is behind MFF? Is company registered in any country? Why there is no company contact address in website? Why there is no phone number? I dont care if they re paying at the moment, I care will they pay for next 5 years? If so why re they hiding company identity?
  • #382
  • Feb 13, 2022 1:16pm Feb 13, 2022 1:16pm
Quoting martyr13
There is no knowledge about this company. Who is behind MFF? Is company registered in any country? Why there is no company contact address in website? Why there is no phone number? I dont care if they re paying at the moment, I care will they pay for next 5 years? If so why re they hiding company identity?
There is plenty of knowledge of this company for those who have been actively participating with them. If you searched here in this very thread you would find plenty. https://www.forexfactory.com/thread/...8#post13818898
Trade with confidence, trade without fear.
  • #383
  • Feb 15, 2022 6:52am Feb 15, 2022 6:52am
Hi MFF,

I wanted to ask if MT5 will be available anytime soon, i am interested in trading with your company but all my charts are configured to mt5.

Thanks
  • #384
  • Feb 15, 2022 7:25am Feb 15, 2022 7:25am
Hi MFF

Is [email protected] actually still working?

I've sent a couple of emails to activate a live account from a Rapid demo and no reply (two weeks now...)?

Everything on this account still feels like it is manually fudged together even though I have the new dashboard, it feels far from automated and still no accurate live account balance is recorded. Although my Eval account seems to work perfectly.

If a trader reaches the 10% target for this account whilst meeting all the criteria then the least you should do is allocate the live account as per your terms.

I still struggle to get any sense out of support and then they off shoulder this to account@ who then don't bother to reply.

Just curious if my account has slipped through the net with all the changes and should I just bin this Rapid account as a waste of time?

Thanks

  • #385
  • Feb 16, 2022 7:11pm Feb 16, 2022 7:11pm
Hello MFF

According to support agent Noor Wasay, I am being denied the biweekly payment processed on 1/31 ~$2712. I've had no contact from billing regarding this, just radio silence after Michael telling me that he'll personally look into it and get back to me upon initial inquiry of not having received payment on time. It took another four days after contacting support, after waiting about a week for Michael's response, to learn the news this morning.
Besides the fact that I never used a signal service, why would you not contact me to let me know what was going on? Really, why?
And the exact same delay occurred on the biweekly prior to this one. It took a week after the 72hr mark to get resolved. Nothing was ever mentioned about signals usage.
I used trade-copier.com(Duplikium) to copy a few trades(relative to my total trade volume) on a few days from MY OWN accounts into my eval live account. They were my trades with MY OWN skills. I can't exactly recall but only a handful of trades were copied in a few days. Maybe 10-20% in total trade volume, if that, I'd guesstimate, and probably at a loss as I found it distracting and stopped.
Please tell me exactly what you need from me to prove that those were my own trades. Noor stopped responding to me when I asked him this. I am willing to give you my Duplikium login credentials so that you can comb through the origination of trades in question.
And really, shouldn't it be MFF that should be presenting the "proof"?
I 100% earned that profit split, and you should do the right thing and remit payment.

Thank you.
  • #386
  • Feb 16, 2022 8:15pm Feb 16, 2022 8:15pm
If I'm allowed to give my account number on this thread it's 3413
  • #387
  • Feb 16, 2022 8:27pm Feb 16, 2022 8:27pm
Quoting Wiley7777
Hello MFF According to support agent Noor Wasay, I am being denied the biweekly payment processed on 1/31 ~$2712. I've had no contact from billing regarding this, just radio silence after Michael telling me that he'll personally look into it and get back to me upon initial inquiry of not having received payment on time. It took another four days after contacting support, after waiting about a week for Michael's response, to learn the news this morning. Besides the fact that I never used a signal service, why would you not contact me to let me know...
If you did copy from your own account, then you could easily provide proof of that account that should be in your name. MFF rep did ask you, yet you were unwilling for some reason.

Why is that?
Trade with confidence, trade without fear.
  • #388
  • Feb 16, 2022 10:29pm Feb 16, 2022 10:29pm
Read my response on the other thread. At no time did he ask for what you are mentioning. If that's all that's needed there'd be no issues. I'm thinking you are somehow associated with MFF.
  • #389
  • Feb 17, 2022 6:44am Feb 17, 2022 6:44am
Quoting Wiley7777
Read my response on the other thread. At no time did he ask for what you are mentioning. If that's all that's needed there'd be no issues. I'm thinking you are somehow associated with MFF.
According to you, their last response they were literally asking that:

We would be requiring the proof that you were not using any signal service on your account. You mentioned you used trade copier to copy trades from your personal account.

Copy trading of others persons signals is not allowed with us. As those trades (even though they are from your personal accounts) were not from your MFF account.

Thank you.
Regards,
Noor Wasay
Customer Support Agent
www.myforexfunds.com

So why didn't you just provide proof that those accounts you copied from are yours? Its not rocket science.
Trade with confidence, trade without fear.
  • #390
  • Feb 17, 2022 7:18am Feb 17, 2022 7:18am
Quoting Wiley7777
I'm thinking you are somehow associated with MFF.
-No, we are all thinking the same thing; it should be a simple resolution.
  • #391
  • Feb 17, 2022 10:54am Feb 17, 2022 10:54am
Who do i have to sleep with to light this candle?
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those who can, do. those who cant, talk about those who can
  • #392
  • Feb 17, 2022 11:10am Feb 17, 2022 11:10am
Quoting navk
An issue which happened with MFF , I would like to highlight here. I had an evaluation 100 k account with them and was running smoothly. Last Friday, I had open trades 6.5 lots in GBPUSD. I opened long trades around 1.3375 ( Average price ). Until Monday tokyo open, the mt4 was running smoothly and all my long trades were in nice profit. Suddenly mt4 stopped working. I sent emails and had chat session with 2 guys. One lady in chat said she saw my dashboard and were running in good profit. Later she said she sent a report to concerned team. Now.......
I had a similar situation months back. Their MT4 service was frozen for hours. While i tried to close profitable trades. i documented the live screen shots with their chat. This was in real time, while the trades were profitable. The same story as yours. Needless to say those trades turned red. The sad part is after numerous complaints. You never get more than a computer generated response. The only thing to change is the name of the one responding. I dont dont think its a good way to do business. Some poor soul may have all their money ridding on it. Put their time in. And at no fault of their own. MFF can refuse not to do the right thing. It may not even be the management. It may just be the way the email is received. Its like a human is not reading it.
those who can, do. those who cant, talk about those who can
  • #393
  • Feb 17, 2022 8:09pm Feb 17, 2022 8:09pm
Quoting gatorinla
{quote} I had a similar situation months back. Their MT4 service was frozen for hours. While i tried to close profitable trades. i documented the live screen shots with their chat. This was in real time, while the trades were profitable. The same story as yours. Needless to say those trades turned red. The sad part is after numerous complaints. You never get more than a computer generated response. The only thing to change is the name of the one responding. I dont dont think its a good way to do business. Some poor soul may have all their money...
So, based on so many problems and complaints the trader received and encountered after joining MFF... I can somehow conclude that it's a problematic prop firm to join... thanks for the heads up.
  • #394
  • Edited Feb 18, 2022 7:05am Feb 17, 2022 10:13pm | Edited Feb 18, 2022 7:05am
Quoting gatorinla
{quote} I had a similar situation months back. Their MT4 service was frozen for hours. While i tried to close profitable trades. i documented the live screen shots with their chat. This was in real time, while the trades were profitable. The same story as yours. Needless to say those trades turned red. The sad part is after numerous complaints. You never get more than a computer generated response. The only thing to change is the name of the one responding. I dont dont think its a good way to do business. Some poor soul may have all their money...
Yes, it happened for me with MFF.

But... let me tell you :

MFF are really serious and proper representation from trader side is what matters.

Eligible issues are resolved as I see in my case.

So, no complaints and no more.

Both Yavuz and Josh handled my case properly and evaluated my account issues brilliantly. They were happy to compensate me and I am happy customer with MFF.

I have no second thoughts about them and wish to continue with them.

As long as MFF makes payouts to customers, it is fine. Small issues can be discussed and resolved.
Intraday only.
  • #395
  • Feb 18, 2022 10:31am Feb 18, 2022 10:31am
Quoting MyForexFunds
{quote} Hello Navk, That really seems unusual because you are right about requesting the floating profits if the case is as you wrote here. I will need to check your account and tickets (to solve the customer support misscommunication) so we can rectify the issue for you. Kindly send your account number and registered email to me in DM. Sincerely, Yavuz
Hi Yavuz,
I just passed phase 2 evaluation today.
I am currently travelling and will contact you on Discord on Monday for contract procedure.
Thanks for support once again
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Intraday only.
  • #396
  • Feb 18, 2022 6:18pm Feb 18, 2022 6:18pm
i truly believe, lie most do, binary options on a short time frame with the style of brokers available in the US by nature has to be gambling. but i tell ya', this damn thing is honestly getting my hopes up .i swear im not pushing their agenda by any means but, ive been dabbling with nadex in the backround a few years now. and it appears if one focuses on the extreme H/L given the bias of the day. one can have some interesting results with a few pending orders after the ny session has started. ijs...
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"TIME AND PRICE IS ALL THERE IS"
  • #397
  • Feb 19, 2022 3:19am Feb 19, 2022 3:19am
Quoting Mpfreefx
i truly believe, lie most do, binary options on a short time frame with the style of brokers available in the US by nature has to be gambling. but i tell ya', this damn thing is honestly getting my hopes up .i swear im not pushing their agenda by any means but, ive been dabbling with nadex in the backround a few years now. and it appears if one focuses on the extreme H/L given the bias of the day. one can have some interesting results with a few pending orders after the ny session has started. ijs... {image} {image}
What has this to do with MFF??
Please open your own thread for this kind of posts.
  • #398
  • Feb 20, 2022 3:24am Feb 20, 2022 3:24am
Hi, Could I trade Stock?
  • #399
  • Feb 20, 2022 6:56pm Feb 20, 2022 6:56pm
To MFF,

I have recently completed an evaluation test where I was unable to reach the target but finished in profit on the final day (Day 30) and had no other violations. To my surprise I received a notification stating I had a hard violation based on time. I have tried to address this with support but they obviously do not read what you send and simply reply with the rules.

To explain, I placed my first trade on the 20th January, I placed my final trade on the 18th February - this is 30 days. yet I receive this notice:

"We regret to inform you that your account 129460 has violated one of the rules of the program.

For details of the violation please go to your dashboard and view your notifications.
Maximum Time"

I sent a query to support and included all details as well as the trading statement showing the start and finish dates. Why am I being penalized by not receiving a free retry?

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Please resolve this issue
  • #400
  • Feb 20, 2022 7:11pm Feb 20, 2022 7:11pm
MFF,
I can now state that the free reset button has appeared and I have received new details. What I do notice is that the hard breach notice is still in play - that may be something the techs need to look into.

This is what shows after clicking the reset button:

Attached Image

Regards
maahome
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