IG - MT4 platform freezes with Renko charts

I know that IG is one of the advertiser of this forum; sorry! The Mt4 platform of IG freezes when there is a minimal volatility. I am wondering if it is because i am winning that they are giving me such of a hard time. Do you know if this is happening with other USA brokers? If this is happening to you please share your experience. Thank you!

P.S My freezing mostly occurs when using the Range Chart or Renko Chart. They are definitely not friendly for these type of Charts.

IG's own trading platform and their Proreal Time platform works exactly as it should, but the MT4 platform they use is sub-standard. I also had problems in the past with renko charts and had to stop using them on mt4, and didnt like them on their proreal charts. The MT4 platform they use is a third party platform, which means they cannot fix MT4 problems. I have been having problems using the IG mini terminal, the terminal not opening trades. Also having to click several times to close a trade. This is not during periods of high volatility, but just normal trading conditions.
IG unable to fix a problem apart from suggestion I uninstall and reinstall the platform or the mini terminal (which never solves the problem), they tell me the problem is at my end (my computer), but I never ever have a problem trading proreal charts, only when trading MT4.
IG must know they have these problems from other users, but just choose to allow traders to suffer with the problems instead of investing in a MT4 platform that is fit for purpose.

OK, I have discovered the problem and solution to the problems of IG MT4 screen freeze, mini terminal failure, failure to close a trade and other problems. This is because we are using the IG FREE MT4 platform. IG also offer a IG MT4 VPS platform which is free if you have £5,000 in your account or pay £50 a month.

From the IG website when you search for MT4 VPS.
Why do traders use a VPS for MT4?

Many traders use a VPS for MT4 to reduce the chances that they will encounter technical problems during their time on the markets and ensure they benefit from fast execution. As well as this, you can run your algorithms and Expert Advisors 24/7, as they will be hosted virtually.

Thank you for the reply raaammy. Are you saying that if one does not have 5000 euro or pay 50 per month is better not to trade with IG? Then the logical reason is if one does not trust someone with one dollar why should anybody trust with 100 dollars? Anyhow, thanks again for the advice or recommendations.