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IC Markets freezing up

  • #41
  • Jun 22, 2020 6:39pm Jun 22, 2020 6:39pm
I got price freeze on me earlier today and it was a counter trend trade. Price hit TP on another broker but it did not get closed on ICMarkets. Good thing when it came back up it is still at profit but lesser profit. I closed right away. Good thing because the trend continued afterwards. Im beginning to think this is deliberate to wipe our account. What scares me is while this is happening my TP got hit but ICMarkets did not close it while price is frozen. I was thinking if trade did not go well and sl is hit but does not close. I withdraw my money from ICMarkets right away as soon as the scare is over.

Price froze for like 25-30mins. Scary...
  • #42
  • Jun 26, 2020 6:17am Jun 26, 2020 6:17am
Quoting maflip
I got price freeze on me earlier today and it was a counter trend trade. Price hit TP on another broker but it did not get closed on ICMarkets. Good thing when it came back up it is still at profit but lesser profit. I closed right away. Good thing because the trend continued afterwards. Im beginning to think this is deliberate to wipe our account. What scares me is while this is happening my TP got hit but ICMarkets did not close it while price is frozen. I was thinking if trade did not go well and sl is hit but does not close. I withdraw my money...
Here's the reply from ICMarkets when they are unable to close the trade. (Excuse) But truth is like I said price is frozen. But lame excuse is there is no liquidity?! Are you kidding me no liquidity?!!! Don't trade with ICMarkets guys it sucks. I won't have this problem anymore because I withdraw all my money from them.

Dear Handsome,
Thank you for your patience.
We have checked your trade and can see that your requests to close the trade were rejected with the error "Failed to fill any volume from liquidity sources."
This means that due to low liquidity at the time, there were no available prices to fill your request. (Broker like this should be avoided like the plague)
When there is a lack of liquidity in the Underlying Instrument you may not be able to enter or exit a Transaction at your requested price.
When you trade in IC Markets, fills are subject to available liquidity in the market for a certain volume, which are fully automated via the Trading Network, with zero interference from your Broker.
We have attached a screenshot of the error and the rejections.
We hope this clarifies your inquiry, please let us know if you have any further questions.
Kind Regards,
  • #43
  • Jul 4, 2020 11:03am Jul 4, 2020 11:03am
Server19 from IC markets is constantly rattling.....
  • #44
  • Jul 6, 2020 9:06am Jul 6, 2020 9:06am
Is there an IC markets rep here??

My terminal is freezing every 5 minutes?!?
  • #45
  • Jul 6, 2020 9:06pm Jul 6, 2020 9:06pm
Quoting Polaris38
Is there an IC markets rep here?? My terminal is freezing every 5 minutes?!?
Yep same tactic they did to me slowed down to a point where my EA couldn't close profit position. Anywayz I don't trade with them anymore.
  • #46
  • Jul 24, 2020 11:51am Jul 24, 2020 11:51am
So I'm not the only one having issues with IC Markets...

I actually moved my demo accounts back to Pepperstone as IC markets demo accounts are very bad and losing connection and freezing all the time making testing almost impossible.

I've also been experiencing increasing freezing on my live accounts making me rethink using them for live trading.

The problem is what is the alternative? Is there a better true NDD retail broker out there?
Truth is like poetry. And most people f*cking hate poetry.
  • #47
  • Jul 24, 2020 2:19pm Jul 24, 2020 2:19pm
i also experienced these issue so i run mt4 and mt5 at same time, my observation only is to much indicator is turn on in mt4 causing mt4 freezing on news
end of the month, u r already a winner
  • #48
  • Aug 14, 2021 7:27pm Aug 14, 2021 7:27pm
does anyone have connection problems with IC Markets at the moment?
the highest point comes before the fall
  • #49
  • Aug 14, 2021 8:26pm Aug 14, 2021 8:26pm
Quoting Pivoter
does anyone have connection problems with IC Markets at the moment?
the ic markets server has been down for 3 hours, has anyone had that too?
the highest point comes before the fall
  • #50
  • Feb 14, 2022 2:45am Feb 14, 2022 2:45am
price has been freezing for about 1H now, anyone with the same issue?
In the end its just a stupid numbers game
  • #51
  • Feb 14, 2022 3:23am Feb 14, 2022 3:23am
same here
  • #52
  • Feb 14, 2022 3:36am Feb 14, 2022 3:36am
it's working now but some candles are gone from chart.
  • #53
  • Mar 17, 2022 7:37am Mar 17, 2022 7:37am
i have same issue then it work after
  • #54
  • Mar 18, 2022 4:39am Mar 18, 2022 4:39am
I think brokers everyone's feelings are different, we don't replace just get used to
  • #55
  • May 15, 2022 9:04pm May 15, 2022 9:04pm
I am in France , ICMarkets is freezing very often, on MT4 and also MT5, during freezing, connexion stays OK but no tick.
They could say it's a computer's issue but the problem is : in the same time, mt4 or mt5 on my VPS which is located in New York don't receive any tick also .
A good job to take money on your back !!!
  • #56
  • May 15, 2022 9:15pm May 15, 2022 9:15pm
They never resolve this issue, because they win very much money on your back with this issue, guys, it's like they decide to close your positions when they want !!
Imagine how many positions are losing when the ticks arre coming back !
I never recommend this broker
  • #57
  • Edited 5:01pm May 17, 2022 10:23am | Edited 5:01pm
Quoting arcenciel
I am in France , ICMarkets is freezing very often, on MT4 and also MT5, during freezing, connexion stays OK but no tick. They could say it's a computer's issue but the problem is : in the same time, mt4 or mt5 on my VPS which is located in New York don't receive any tick also . A good job to take money on your back !!!
Hi Arcenciel, I'm located in Grünwald, Deutschland.
Had the same issue with my ICM account for a short while yesterday and just wanted to check if it happened in other places.
From what I see, it was not something massive.
I've reached support and they told me it was a MT servers overload due to maket volatility...
Of course this affected my positions too...but I least they got back to me with fast and the issue was sorted out sooner than I expected.
That's the least I expect from a broker like them!
Grüße freund!
  • #58
  • Nov 22, 2023 9:20am Nov 22, 2023 9:20am
it all frozen now.

Interesting it always happen when big moves have potential. All EU pairs froze.

0857 was the number it froze at. Now they back online and in alignment with other brokers quotations.
Didn’t experience same with FXTM.

i guess it is to make people panic close their positions or run a stop run.
You have an IQ lower than 90 if you interact with this user.
  • #59
  • Nov 24, 2023 9:50am Nov 24, 2023 9:50am
Quoting Ferna
it all frozen now. Interesting it always happen when big moves have potential. All EU pairs froze. 0857 was the number it froze at. Now they back online and in alignment with other brokers quotations. Didn’t experience same with FXTM. i guess it is to make people panic close their positions or run a stop run.
thank you for the feedback. that is a sign of a bad broker, telling us to stay away.
LUCKY golden trades, LUCKY gold investor trading style
  • #60
  • Dec 12, 2023 8:03am Dec 12, 2023 8:03am
Icm is really bad place to trade. Stoploss doesnt matter on news release or on new york or eu openings. On phone and pc broker freezes quotes, had 2 diffrent brokers opened and candle pattern changes on freezing, and later on its fixed to be similiar with other brokers. I feel they copy my trades, all of my micro trades what i place spike instantly other direction. I dont reccomend trading there at all. Fk that brokee
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