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FTMO - For serious traders

  • #3,901
  • Sep 30, 2020 3:27pm Sep 30, 2020 3:27pm
Quoting pipmaster77
{quote} Mine is literally updated within a minute.
Mine is still down.. btw Mt5 account is working properly
  • #3,902
  • Sep 30, 2020 3:31pm Sep 30, 2020 3:31pm
Yes, same here. I have emailed them as I had some small trades I was holding. Took screen shots of my stops in case price flies by them before server comes back on. If they plan on growing, they're going to need to consider 24/5 support.
  • #3,903
  • Sep 30, 2020 4:46pm Sep 30, 2020 4:46pm
If FTMO is not able to solve there server and data-center issues after this long ... I am afraid this might show how serious they are regarding their services ... I know, their customer support is super!! but at the end of the what matters is the quality of service ... now, I successfully cleared the FTMO trial, and wanted to take on their challenge, but these server issues and glitches in their data-feeds is holding me back ... which IMO is a pity ... and I am sure, I am not the only one here, who is frustrated ...

I hope FTMO will be able to solve these issues ASAP.
  • #3,904
  • Sep 30, 2020 5:02pm Sep 30, 2020 5:02pm
server, connection problem here.
Intraday only.
  • #3,905
  • Sep 30, 2020 5:12pm Sep 30, 2020 5:12pm
I haven't had connection in hours. I don't have any open trades atm.
  • #3,906
  • Sep 30, 2020 5:30pm Sep 30, 2020 5:30pm
I'm having the same issue. Fortunately, I'm not holding any trades.
  • #3,907
  • Sep 30, 2020 5:39pm Sep 30, 2020 5:39pm
They should just let each person veto their challenge or verifocati9n for that lol
"Anger clouds the mind. Turned inward, it is an unconquerable enemy."
  • #3,908
  • Sep 30, 2020 5:53pm Sep 30, 2020 5:53pm
they should at lease send an email to us concerning this...cause nobody knows what is going on smh
  • #3,909
  • Sep 30, 2020 5:53pm Sep 30, 2020 5:53pm
FTMO must allow additional day for challenge / verification for server issue today. I have no open trade but i loose one potential day to trade. I shall write to them.
Intraday only.
  • #3,910
  • Sep 30, 2020 6:04pm Sep 30, 2020 6:04pm
Quoting Koop
{quote} Lol well, if they pay me my profit split by the end of November you wouldn't be wrong at all. I'm on FF to find ways to earn more, not to shoot down legitimate opportunities.
Ask Koop about all these issues, he is undercover employee.
  • #3,911
  • Sep 30, 2020 6:11pm Sep 30, 2020 6:11pm
Koop is right. FTMO gives opportunity for right minded traders to earn. These tech problems and trade problems are temporary.
Intraday only.
  • #3,912
  • Sep 30, 2020 6:18pm Sep 30, 2020 6:18pm
Quoting navk
FTMO must allow additional day for challenge / verification for server issue today. I have no open trade but i loose one potential day to trade. I shall write to them.
They do give you a redo if in profit, i don't see how one day would make a big difference tbh
"Anger clouds the mind. Turned inward, it is an unconquerable enemy."
  • #3,913
  • Edited 6:35pm Sep 30, 2020 6:23pm | Edited 6:35pm
Quoting mastersplint
{quote} They do give you a redo if in profit, i don't see how one day would make a big difference tbh
yeah, i know they allow me to redo if I am in profit and do not violate other objectives.

I wrote for additional one day , in case if I am not able to meet my profit objective within 30 days.

I need not force myself to meet profit objectives due to this 1 day loss and re do challenge. I just thought of this scenario.
Intraday only.
  • #3,914
  • Sep 30, 2020 6:23pm Sep 30, 2020 6:23pm
I dont get why they changed their server.
When I did other challenge and verification it was through a different server then it is now.
Also now they charge commissions now where a few months ago they didnt
"Anger clouds the mind. Turned inward, it is an unconquerable enemy."
  • #3,915
  • Sep 30, 2020 6:27pm Sep 30, 2020 6:27pm
server now working
Intraday only.
  • #3,916
  • Sep 30, 2020 7:37pm Sep 30, 2020 7:37pm
Quoting navk
server now working
up and running---only issue...there's gaps in every pair...and there's no 00:00 till 02:00 candles.

what a Joke this server...they should make this sh!t work smooth soon otherwise another competition will kick their a$$.
  • #3,917
  • Sep 30, 2020 8:49pm Sep 30, 2020 8:49pm
Quoting valenpty
{quote} up and running---only issue...there's gaps in every pair...and there's no 00:00 till 02:00 candles. what a Joke this server...they should make this sh!t work smooth soon otherwise another competition will kick their a$$.
Yes. Technically chart is not clear.
Intraday only.
  • #3,918
  • Sep 30, 2020 9:34pm Sep 30, 2020 9:34pm
Quoting driven18
{quote} Ask Koop about all these issues, he is undercover employee.
Lmaooo
  • #3,919
  • Sep 30, 2020 9:35pm Sep 30, 2020 9:35pm
Quoting navk
{quote} Yes. Technically chart is not clear.
Well, I don't use Empty4 for Analysis as it's just too slow for that... I use Tradingview and then do the entries on Empty4...

So missing Candles isn't a problem and fortunately it happened during Asian session, so also no problem for my trading as I'm working during that session

But for others a real problem, especially with open trades that would've hit TP during that time but without candles, no TP nor a SL...

I'm sure we'll get info from Thomas soon
It's never too late to make a bad trade!
  • #3,920
  • Oct 1, 2020 1:19am Oct 1, 2020 1:19am
Quoting navk
server now working
Same here.

I also have gaps my charts... I'm really disappointed.
I was hopeful once I found their web site and I immediately payed the 100k fee. Then I discovered the cringy trend on youtube "fake review marketing", then gaps on charts, then server issues..

The chat support, when is online, is good
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