{quote} Oanda and FXCM are both way under. I get that they have to balance the spike and arbitrage. But 80 fixed?
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guess it is their filter setting. set the net wide (80pips) so that more quotes get captured rather than rejecting orders, which goes against their no rejection/no requotes policy
{quote} guess it is their filter setting. set the net wide (80pips) so that more quotes get captured rather than rejecting orders, which goes against their no rejection/no requotes policy
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IC markets is freezing because.. they are a MARKET MAKER who trades against you and likes to play games to make you lose. Period.
when the server (at brokers end) receive the ticks e.g. t1, t2, t3, t4..., it need then to distribute out to each traders client MT4.
It need to process them in that order, it cannot parallel process the incoming ticks like Ebay or Amazon process incoming orders.
on a busy hour each day, each second may have 5 or 10 ticks for each pair. But during news time or high volatility, there could be hundreds of ticks per second from EACH LP.
The server needs to ensure it process the ticks in order of timestamp from each LP, find the best Bid and Ask for each tick(it could have the best bid from LP1 but best ask from LP3), then send it out the the hundreds or thousands of clients on each server for EACH pair.. So during NFP news, every USD pair will be affected.
Think of the server having a mini DDOS attack during news.
To ease this problem, a broker could always drop some ticks, i.e. process t1, t6, t15, etc. If the server did not slow down or "freeze", chances are the broker is a market marker since it does not rely on external ticks to send the info to the clients.
So it doesn't matter how big servers the broker has, the issue causes the application (MT4) congestion, servers these days are not under stress physically - plenty or RAM and CPU.
This is no different than an application on your desktop being "non responsive" but your PC itself has no issue.
When the vast amount of ticks getting received into your PC, MT4 will needs to process this. if you have multiple USD pairs charts open during NFP, your MT4 will be unresponsive as well. But it is less likely to be a problem at your end than at the server end. Your PC only receive ticks from one MT4 server.
But the MT4 server receive input ticks from multiple sources(depending on brokers arrangement with their provider).
Occasionally, newer platform like Ctrader also have this issue, since there is no getting around needing to process each tick in order.
Other brokers also use MT4 technology and people are not complaining here,like they are complaining about IC Markets.And to be even more funny:some of their clients are complaining,while other clients are saying everything is OK?!Trying to get rid of unpleasant traders?
Hey guys, was wondering if you got that 1000 pips drop in 1 second on gold at 10.21 broker time? (IC Market)
Looking around it doesnt look like it happened on any other broker?
Hey guys, was wondering if you got that 1000 pips drop in 1 second on gold at 10.21 broker time? (IC Market) Looking around it doesnt look like it happened on any other broker? {image}
Hey guys, was wondering if you got that 1000 pips drop in 1 second on gold at 10.21 broker time? (IC Market) Looking around it doesnt look like it happened on any other broker? {image}
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Same here. Server is Live-17. My trade was closed at 1500.63, SL was 1587.71. I have wrote to support. They say that it can took 1-3 days to clear that.
Will see what happens.
I hope that many complain and they work faster.
MT4 technology is 20 years old. when the server (at brokers end) receive the ticks e.g. t1, t2, t3, t4..., it need then to distribute out to each traders client MT4. It need to process them in that order, it cannot parallel process the incoming ticks like Ebay or Amazon process incoming orders. on a busy hour each day, each second may have 5 or 10 ticks for each pair. But during news time or high volatility, there could be hundreds of ticks per second from EACH LP. The server needs to ensure it process the ticks in order of timestamp from each LP,...
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finally, someone else that understands the inner workings.
{quote} Same here. Server is Live-17. My trade was closed at 1500.63, SL was 1587.71. I have wrote to support. They say that it can took 1-3 days to clear that. Will see what happens. I hope that many complain and they work faster. Alex
On march 26 they made a big squeeze on XAUUSD pair and a lot of traders lost their deposits. And now they say they will not recover your money because of this trouble.
Hi every one,
I received mail from IC markets states that the will void or adjust XAU trades during the gap. are any one receive the mail ??
IC Markets to me,
Dear Client,
Please note that on 26.03.2020 at 07:23 UTC we experienced an issue with off-market pricing and execution on all Gold symbols. Kindly note that in accordance with section 3.1(j) of our Account terms “if errors have occurred in the pricing of Transactions quoted by us to the Client, we may choose not to be bound by such Transactions (without further liability to the Client) if we believe that there was a Manifest Error at the time of the Transaction;” Further to the above and in accordance with section 12.6 (d) of our Account Terms, we will treat any trades that were opened on Gold symbols during the aforementioned time as void.
Please be informed that any Profits / Losses you may have gained/suffered as a result of those trades will be considered as void and your balance will be adjusted accordingly.
On march 26 they made a big squeeze on XAUUSD pair and a lot of traders lost their deposits. And now they say they will not recover your money because of this trouble. {image}
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In my case, I have to recognize they restored the loss!
I got royally screwed by this. I'd held the trade for over a day so i got the run up of over $100 in gold. They didnt reimburse me based on the market price at the time of the error, they used my open price. Absolute thieves. They definitely made money off this.
Is anyone getting this "common error" on MT4 mobile app when executing a trade? It is not internet connection because I tried executing a trade on a demo account from MT4.
