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Server lagging big time!

  • #1
  • First Post: Feb 12, 2020 6:24pm Feb 12, 2020 6:24pm
I am located in Sydney Australia and my broker is ICMarkets.

Lately, I have experienced huge lags and many transition from one server to another. Has anyone experienced similar issues?
Stay green!!!
  • #2
  • Feb 13, 2020 10:44pm Feb 13, 2020 10:44pm
Anyone!!!?
Stay green!!!
  • #3
  • Feb 13, 2020 11:06pm Feb 13, 2020 11:06pm
Probably try the Brokers forum

I had this on MT5 mobile, huge missing data

But other than that, seems normal, no issues

Near Brisbane

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It takes a lot for me to IGNORE you, but you can try.
  • #4
  • Feb 13, 2020 11:23pm Feb 13, 2020 11:23pm
Quoting Erebus
Probably try the Brokers forum I had this on MT5 mobile, huge missing data But other than that, seems normal, no issues Near Brisbane {image}
Thanks mate!
Stay green!!!
  • #5
  • Feb 13, 2020 11:38pm Feb 13, 2020 11:38pm
Quoting Erebus
Probably try the Brokers forum I had this on MT5 mobile, huge missing data But other than that, seems normal, no issues Near Brisbane {image}
Hi Erebus, Nothing to do with this thread but I see you are in Redcliffe. I am in Margate. Just wanted to say hi.
All you touch and all you see, is all your life will ever be.
  • #6
  • Feb 13, 2020 11:49pm Feb 13, 2020 11:49pm
Quoting Loftboy
{quote} Hi Erebus, Nothing to do with this thread but I see you are in Redcliffe. I am in Margate. Just wanted to say hi.
Good day mate,

I put Redcliffe because no one knows where Margate is, I'm right on Oxley Avenue



And I'm off to 22 Brewer Street in 20 minutes

It takes a lot for me to IGNORE you, but you can try.
  • #7
  • Feb 13, 2020 11:52pm Feb 13, 2020 11:52pm
Quoting Erebus
{quote} Good day mate, I put Redcliffe because no one knows where Margate is, I'm right on Oxley Avenue
Just saw your statement at the bottom. I wish you all the best for your recovery.
Stay green!!!
  • #8
  • Feb 14, 2020 12:53am Feb 14, 2020 12:53am
Quoting Froggy
I am located in Sydney Australia and my broker is ICMarkets. Lately, I have experienced huge lags and many transition from one server to another. Has anyone experienced similar issues?
I have many live accounts and haven't noticed anything unusual
Which live server are you connecting to ?
They have over 20 servers
And which are the suspect pairs?
Have a nice day
  • #9
  • Feb 14, 2020 1:26am Feb 14, 2020 1:26am
I have a few live accounts too. I'm on live 04 and experienced a few disconnections over a week lasting around a couple of minutes each. The customer service told me there was no problem on their side and it was something to do with my PC (heavy load, market watch too crowded, memory, ecc.). This despite the fact the same exact thing happened on my laptop LOL. No internet problem either as everything else was working fine, included a demo account with another broker... It surely was their problem, but I suppose we have to live with it. Hopefully it won't get more serious.
  • #10
  • Feb 14, 2020 2:40am Feb 14, 2020 2:40am
Quoting billv
{quote} I have many live accounts and haven't noticed anything unusual Which live server are you connecting to ? They have over 20 servers And which are the suspect pairs?
They normally put you on the fastest one. Any pairs....
Stay green!!!
  • #11
  • Feb 14, 2020 2:41am Feb 14, 2020 2:41am
Quoting 4fxonly
I have a few live accounts too. I'm on live 04 and experienced a few disconnections over a week lasting around a couple of minutes each. The customer service told me there was no problem on their side and it was something to do with my PC (heavy load, market watch too crowded, memory, ecc.). This despite the fact the same exact thing happened on my laptop LOL. No internet problem either as everything else was working fine, included a demo account with another broker... It surely was their problem, but I suppose we have to live with it. Hopefully...
Yeah, same with me... laptop is the same but FXCM is fine!!!
Stay green!!!
  • #12
  • Feb 14, 2020 2:51am Feb 14, 2020 2:51am
Quoting 4fxonly
...the same exact thing happened on my laptop LOL...
Just to clarify: the same thing happened at the same time i.e. in unison on desktop and laptop. Clearly not an issue on my side since the Internet connection was ok. I also remember when the same thing happened in the past they always denied responsibility. They shine about everything else though.
  • #13
  • Feb 14, 2020 3:25am Feb 14, 2020 3:25am
Quoting 4fxonly
I have a few live accounts too. I'm on live 04 and experienced a few disconnections over a week lasting around a couple of minutes each. The customer service told me there was no problem on their side and it was something to do with my PC (heavy load, market watch too crowded, memory, ecc.). This despite the fact the same exact thing happened on my laptop LOL. No internet problem either as everything else was working fine, included a demo account with another broker... It surely was their problem, but I suppose we have to live with it. Hopefully...

My accounts are on live03, live12 and live14.

ICM are one of the busiest brokers and during peak hours they can be overloaded with data traffic and slow down but I have not noticed anything major.

However, it can happen that some client/s (unknowingly) are sending too many trade requests to the ICM servers.
I accidentally was doing this a few months ago with 1 of my EA's and I hadn't notice it
The EA was placing dozens of pending orders and then deleting them
but ICM did notice it and they sent me an email telling me that the account was hyperactive and I fixed the problem.
Have a nice day
  • #14
  • Feb 14, 2020 3:29am Feb 14, 2020 3:29am
Quoting Froggy
Anyone!!!?
i have 10 accounts on icmarkets,all good work and well
  • #15
  • Feb 14, 2020 3:41am Feb 14, 2020 3:41am
Quoting Froggy
{quote} They normally put you on the fastest one. Any pairs....
That's not what I was asking, you are connecting through a particular live server.
Your MT4 will be showing the live server number on the top left hand side of your screen.

Since it was slow on all pairs it was either internet related Or too much traffic trough your ICM server.
Are you doing anything else on your network?
If it happens again , run an internet speed test
Have a nice day
  • #16
  • Feb 14, 2020 3:51am Feb 14, 2020 3:51am
Quoting billv
{quote} That's not what I was asking, you are connecting through a particular live server. Your MT4 will be showing the live server number on the top left hand side of your screen. Since it was slow on all pairs it was either internet related Or too much traffic trough your ICM server. Are you doing anything else on your network? If it happens again , run an internet speed test
Mate, the server changes !!
i have internet test, thanks for your help
Stay green!!!
  • #17
  • Feb 14, 2020 3:56am Feb 14, 2020 3:56am
Quoting Froggy
{quote} Mate, the server changes !! i have internet test, thanks for your help
ic fucking me everyday markert active time internet connection block
  • #18
  • Feb 14, 2020 4:15am Feb 14, 2020 4:15am
Quoting Froggy
{quote} Mate, the server changes
ICMarkets have many servers and you are always logged on to Live02 or live03, or live10 etc
irrespective of the connection path which can change.

You are thinking of the connection path which has several backup options
but if your account is activated for the live02 server, your MT4 will always be connecting to live02 Main
or to the backup live02( NY) or Live02 (CA) etc
You cannot jump server number because they are configured differently and they have different data feeds.

By the way, the MT4 account numbers are different too so if you are connecting to live10 your account number will be starting with 10
for Live 12 it will be starting with 12 etc
Have a nice day
  • #19
  • Feb 14, 2020 5:32am Feb 14, 2020 5:32am
Quoting Erebus
{quote} Good day mate, I put Redcliffe because no one knows where Margate is, I'm right on Oxley Avenue And I'm off to 22 Brewer Street in 20 minutes
Enjoy. Your secret is safe with me!!
All you touch and all you see, is all your life will ever be.
  • #20
  • Last Post: Feb 15, 2020 4:00pm Feb 15, 2020 4:00pm
Thank you everyone for your help! case closed.
Stay green!!!
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