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EXNESS official representative

  • #1,161
  • Aug 14, 2019 7:13am Aug 14, 2019 7:13am
Quoting EXNESS
{quote} Hello, goldieboy! You can open two Personal areas from the same IP-address. There are no limitations as to how many accounts are registered from the same IP-address. You can always contact me at [email protected] ("[email protected]") if you have any other questions. Thank you, and have a great day!
Just for info does it work the same way as having multiple sub-accounts using the same currency or different currencies as it is the case with other brokers?
  • #1,162
  • Aug 19, 2019 4:55am Aug 19, 2019 4:55am
Quoting Hutch
{quote} Just for info does it work the same way as having multiple sub-accounts using the same currency or different currencies as it is the case with other brokers?
yup my member area looks like this with sub-accounts: https://photoshar.in/exness-multiple-sub-accounts
  • #1,163
  • Aug 19, 2019 5:20am Aug 19, 2019 5:20am
Quoting Sambucetti
Why do you charge 8.9 points on EURAUD short swaps ? You usually paid 4 points on those positions ! Most brokes still pay for short positions !
Hello, Sambucetti!

We apologize for the late reply.

Please, send us the order details at [email protected], and we'll get back to you with explanations as soon as possible.

Thank you, and have a great day ahead!
  • #1,164
  • Aug 19, 2019 5:23am Aug 19, 2019 5:23am
Quoting Hutch
{quote} Just for info does it work the same way as having multiple sub-accounts using the same currency or different currencies as it is the case with other brokers?
Good day, Hutch!

Thank you for your question.

Yes, absolutely, you can open as many accounts as you wish, with the same or different account currency in your Personal area.
The only restriction is that you can't open more than ten Cent accounts.

If you need further assistance, please contact me at [email protected].

Thank you, and have a nice day!
  • #1,165
  • Aug 19, 2019 7:54am Aug 19, 2019 7:54am
Quoting EXNESS
{quote} Hello, Sambucetti! We apologize for the late reply. Please, send us the order details at [email protected], and we'll get back to you with explanations as soon as possible. Thank you, and have a great day ahead!
Dear Exness representative,
I don't need compensation, just public explanations about why Exness apply negative swaps on short EURAUD positions, as opposed to most other brokers. At least according to what I can see on myfxbook website (swaps section).
Regards.
Attached Image (click to enlarge)
Click to Enlarge Name: EURAUD.png Size: 14 KB
  • #1,166
  • Aug 20, 2019 6:02am Aug 20, 2019 6:02am
Quoting Sambucetti
{quote} Dear Exness representative, I don't need compensation, just public explanations about why Exness apply negative swaps on short EURAUD positions, as opposed to most other brokers. At least according to what I can see on myfxbook website (swaps section). Regards. {image}
Hello, Sambucetti!

Swap size and if it's positive or negative, for particular trading instruments depends on the following:

  1. interest rates of central banks
  2. currency pair exchange rate

Please, note that it doesn't depend on a broker itself, but on the above mentioned.

If you have any other questions, please don't hesitate to contact me at [email protected].
Thank you, and have a great day!

  • #1,167
  • Aug 20, 2019 6:13am Aug 20, 2019 6:13am
Quoting Hutch
{quote} Just for info does it work the same way as having multiple sub-accounts using the same currency or different currencies as it is the case with other brokers?
Hello Hutch,
Do you want to open multiple accounts with fraud broker like exness? common you are not a newbie! Lol
  • #1,168
  • Aug 20, 2019 6:19am Aug 20, 2019 6:19am
Quoting salimc
{quote} Hello Hutch, Do you want to open multiple accounts with fraud broker like exness? common you are not a newbie! Lol
Dear salimc,

Exness has proved itself to be a trusted forex broker for more than 10 years in the industry. We publish all the financial reports verified by Deloitte on our website. There is not any case in our history when we refused to withdraw funds of a client. There is not a single deleted order as well, thus, we do not manipulate the trades.

If you have faced any issues, please provide more information by email, and we will be happy to help you.
Thank you, and have a great day!
  • #1,169
  • Aug 20, 2019 11:40pm Aug 20, 2019 11:40pm
Quoting EXNESS
{quote} Hello, Sambucetti! Swap size and if it's positive or negative, for particular trading instruments depends on the following: interest rates of central banks currency pair exchange rate Please, note that it doesn't depend on a broker itself, but on the above mentioned. If you have any other questions, please don't hesitate to contact me at [email protected] ("[email protected]"). Thank you, and have a great day!
With an RBA rate of 1.25% and an ECB rate of 0% there should be a positive swap for shorts as mentioned by Sambucetti. I guess EXNESS needs to change it's liquidity provider.
  • #1,170
  • Aug 20, 2019 11:59pm Aug 20, 2019 11:59pm
Quoting salimc
{quote} Hello Hutch, Do you want to open multiple accounts with fraud broker like exness? common you are not a newbie! Lol
I wasn't talking about multitude accounts but one account with different sub-accounts in different currencies as offered by my broker.
  • #1,171
  • Aug 21, 2019 2:11am Aug 21, 2019 2:11am
Quoting Hutch
{quote} With an RBA rate of 1.25% and an ECB rate of 0% there should be a positive swap for shorts as mentioned by Sambucetti. I guess EXNESS needs to change it's liquidity provider.
Perhaps our kid dildora don't know swaps.

If true that "it doesn't depend on a broker itself, but on the above mentioned" all brokers would apply exactly same swaps, that is not the case.

In the picture are Exness July swaps (above) and August swaps (below).

For me the case is closed, no real answer recived, not big deal.

Goodbye
Attached Image
  • #1,172
  • Aug 23, 2019 4:56am Aug 23, 2019 4:56am
Quoting Sambucetti
{quote} Perhaps our kid dildora don't know swaps. If true that "it doesn't depend on a broker itself, but on the above mentioned" all brokers would apply exactly same swaps, that is not the case. In the picture are Exness July swaps (above) and August swaps (below). For me the case is closed, no real answer recived, not big deal. Goodbye {image}
Good day, Sambucetti!

As I said, swap charges depend on interest rates of central banks and currency pair exchange rate.

However, I have escalated the case to respective specialists in our company, and they will soon provide a detailed explanation.

We are sorry for any inconveniences caused, and have a great weekend ahead!
  • #1,173
  • Aug 23, 2019 4:59am Aug 23, 2019 4:59am
Quoting Hutch
{quote} I wasn't talking about multitude accounts but one account with different sub-accounts in different currencies as offered by my broker.
Hello, Hutch!

Unfortunately, we do not have an account with different sub-accounts in different currencies.

If you require further assistance, please feel free to email me at [email protected].

Thank you, and have a nice day!
  • #1,174
  • Aug 27, 2019 4:31pm Aug 27, 2019 4:31pm
Quoting Hutch
{quote} I wasn't talking about multitude accounts but one account with different sub-accounts in different currencies as offered by my broker.
Good to know that you were trying to do that with your broker, not Exness
  • #1,175
  • Sep 26, 2019 12:21am Sep 26, 2019 12:21am
Hi, I would like to ask that if you have plan to support cent account in MT5 ?
  • #1,176
  • Sep 26, 2019 12:32am Sep 26, 2019 12:32am
Quoting xjacks
Hi, I would like to ask that if you have plan to support cent account in MT5 ?
Hello, dear client!

I hope you are having a great day.

As for now, there is no plan to add Cent account type to be used with MT5 terminal.
You can open Mini and Classic accounts if you'd like to use MT5.

However, I'll pass your concern as a recommendation to responsible specialists in our company.

If you require further assistance, please don't hesitate to contact me at [email protected].

Thank you!
  • #1,177
  • Sep 30, 2019 8:44am Sep 30, 2019 8:44am
Quoting xjacks
Hi, I would like to ask that if you have plan to support cent account in MT5 ?
Sorry to say but you asked the wrong question. Your question should have been "Why do you offer MT5 which is the worst platform ever for trading forex?"
  • #1,178
  • Oct 7, 2019 12:35pm Oct 7, 2019 12:35pm
Be careful with this broker. It is no longer possible to withdraw money to Neteller, Skrill and Bank transfer.
Constant server problems and a very large ping have a significant impact on trading.
  • #1,179
  • Oct 9, 2019 7:44am Oct 9, 2019 7:44am
very informative post, thanks for the help guys
  • #1,180
  • Oct 18, 2019 1:44am Oct 18, 2019 1:44am
Quoting Skyking
Be careful with this broker. It is no longer possible to withdraw money to Neteller, Skrill and Bank transfer. Constant server problems and a very large ping have a significant impact on trading.
Dear Skyking,

Iam sorry if you've face difficulties when making a withdrawal.
Please, provide more information for analysis.

We would require your trading account number, and transaction ID.
Kindly shoot us an email at [email protected].

We will be happy to assist!
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