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Attachments: (SOLVED) Market open Pepperstone did a 400 pip move on my account
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(SOLVED) Market open Pepperstone did a 400 pip move on my account

  • #21
  • Apr 30, 2019 5:46am Apr 30, 2019 5:46am
Quoting Ll1979
{quote} You misunderstood me with a bucketshop you would never gotten your money back. With your current broker you did get your money back (meaning it's not a bucketshop).
my bad ..

yeah , this is the first time i ever report this type of thing to pepperstone and i was quite unsure but confident that they will do so giving me the balance back...

and there is one time i opened up my old account seeing 1000 in it that i never had . ( money between 900 - 1k )
it's on the account that i don't trade anymore.
i don't know if is the slippage or some gap of the market that they having issue receiving from the liquidity provider or what
so they pay me back that amount they found later on .
i have no clue, but i should of ask before.
  • #22
  • Apr 30, 2019 5:49am Apr 30, 2019 5:49am
Quoting Solarian
{quote} Ok wow, I completely missed that. For some reason it doesn't show up on m1 MT4. {image}
Is that a live account ? what server
  • #23
  • Apr 30, 2019 6:28am Apr 30, 2019 6:28am
Quoting TwFXtrader
{quote} Is that a live account ? what server
Yeah it's live and on edge07

Strangely enough, the crash is visible on all other time frames except m1
  • #24
  • May 1, 2019 4:23am May 1, 2019 4:23am
Just got this email from Pepperstone.
Hope that they will fix this probs soon for us.
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  • #25
  • May 1, 2019 8:50pm May 1, 2019 8:50pm
Just got money back from PP. Good work.
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  • #26
  • May 2, 2019 10:11am May 2, 2019 10:11am
me too.get my money back
  • #27
  • May 6, 2019 11:45am May 6, 2019 11:45am
I wonder how this can happen with so many professional traders? Now they don't use SL while trading? Before 2 weeks such incident happened (the broker is EXNESS). 90% of the brokers are robbers.
  • #28
  • Jun 26, 2019 5:28am Jun 26, 2019 5:28am
Quoting salimc
I wonder how this can happen with so many professional traders? Now they don't use SL while trading? Before 2 weeks such incident happened (the broker is EXNESS). 90% of the brokers are robbers.
the problem is that i had my stop loss but the slippage was 400 pips + ....
  • #29
  • Jun 26, 2019 4:13pm Jun 26, 2019 4:13pm
Quoting TwFXtrader
{quote} the problem is that i had my stop loss but the slippage was 400 pips + ....
Mt4 has the option to adjust the slippage!
  • #30
  • Last Post: Sep 24, 2019 8:12pm Sep 24, 2019 8:12pm
Quoting salimc
{quote} Mt4 has the option to adjust the slippage!

Yes mt4 is just accounting software ..... i ran a grey label once.... just a over glorified excel recording for you and brokers ....

monies can be adjusted any time. Like arcade credits......


Oppps did I just leak an industry secret
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