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EXNESS official representative

  • #1,081
  • Edited 4:00pm Apr 18, 2019 5:21am | Edited 4:00pm
Quoting terminator12
{quote} Pip-Tony , I am using that indicator called Symbol changer profit display , Its so fantastic , Its like u trade all same time into one , And when to trade it trade alone , So amazing so when USDJPY spiked all my money and all my trade is wiped out , Pity . I was compensated for two currency that spiked but not others , I really dont know what to do ,Exness promise not to let it happen again , Can happen to any brokers , Nothing is merciful
I trade with at least 5 brokers, did it happen with any other broker? No. It only happened with Exness !! The drama is created by them so they can rob peoples money. I don't know how many people they have robbed so far !!
  • #1,082
  • Apr 18, 2019 8:53pm Apr 18, 2019 8:53pm
Quoting salimc
{quote} The brokers are robbing the traders. The rebates are the trap to catch the traders like a mouse. You are a nominated agent by them. People are not fools. Only newbies fall in your trap.
I am not fooling you, and everyone here may know that I am only a Rebates provider, I cannot decide what the brokers will do to you, this is not hard to understand, is it?

and, there is no trap, at least not mine, if you trade forex, you fall in the trap, it is your trap, or it is the trap for all traders.

as for the money you hold in EXNESS, I can do nothing except suggesting you contact with their live chat.

good luck, buddy

Tony
Get 90% Rebates Back, No Mark UP--->Check PIPREBATES--.--com
  • #1,083
  • Apr 18, 2019 11:11pm Apr 18, 2019 11:11pm
Quoting salimc
{quote} Hello, If you want to settle anything you have to settle everything in this forum, so other traders may know about everything. Here are thousands of traders reading these thread. They should know everything and decide with which brokers they can trade. Now my US$403.20 is at my account no. 773131. I have no trading issues with you. You don't want to pay my money that is the issue. ***At personal levels I wrote your support department several times but there was no response. So better settle everything at Forex Factory which is a platform...
Dear salimc,

As we can't publish any conclusions on this website due to our client privacy policy, I have sent you an email with explanation of your withdrawals being rejected.
Also, I have asked responsible specialists to review your request once again, and process it.
Please, make another withdrawal request in your Personal area.

If you require further assistance, please, email me at [email protected].
Thank you!
  • #1,084
  • Apr 19, 2019 1:31am Apr 19, 2019 1:31am
Quoting Pip-Tony
{quote} I am not fooling you, and everyone here may know that I am only a Rebates provider, I cannot decide what the brokers will do to you, this is not hard to understand, is it? and, there is no trap, at least not mine, if you trade forex, you fall in the trap, it is your trap, or it is the trap for all traders. as for the money you hold in EXNESS, I can do nothing except suggesting you contact with their live chat. good luck, buddy Tony
If you don't trust brokers then why do you sell their products?
For 10 years I am trading forex and was never trapped by a single broker. But this time for trying an EA I needed a micro account and Exness is among the few brokers who offer micro account. With my initial deposit of only $500 I tested them (if they can be trusted) and Exness proved that they cannot be trusted (even with a few hundred dollars). Now if anybody makes a deposit with EXNESS in future, it is their responsibility (traders responsibility). As from FF and other Platforms I have warned the traders with screenshots about Exness.
***EXNESS paid me today. But for this, I have to fight for 2 weeks against them. So goodbye Exness. I will never trade with cheat scam brokers like you. And it is only possible because website like Forex Factory exists!
  • #1,085
  • Apr 19, 2019 1:47am Apr 19, 2019 1:47am
Quoting EXNESS
{quote} Dear salimc, As we can't publish any conclusions on this website due to our client privacy policy, I have sent you an email with explanation of your withdrawals being rejected. Also, I have asked responsible specialists to review your request once again, and process it. Please, make another withdrawal request in your Personal area. If you require further assistance, please, email me at [email protected]. Thank you!
Dear Representative,

Thank you. Today I could have withdrawn my money from my personal area. But for this, I have to fight for 2 weeks against Exness. I had no issue with Exness but without any reason, they hold my money as they do with other innocent traders. So goodbye Exness. I will never trade with scam brokers like you! And it was only possible because website like Forex Factory exists! Thank you Forex Factory.

I wonder why CYSEC gives license to scam brokers like Exness? Most of the scam brokers are from CYPRUS!!
  • #1,086
  • Apr 19, 2019 1:56am Apr 19, 2019 1:56am
Quoting salimc
{quote} Dear Representative, Thank you. Today I could have withdrawn my money from my personal area. But for this, I have to fight for 2 weeks against Exness. I had no issue with Exness but without any reason, they hold my money as they do with other innocent traders. So goodbye Exness. I will never trade with scam brokers like you! And it was only possible because website like Forex Factory exists! Thank you Forex Factory. I wonder why CYSEC gives license to scam brokers like Exness? Most of the scam brokers are from CYPRUS!!
Exness is successfully operating in the industry for more than 10 years. We are absolutely honest when it comes to finance, pricing, and execution. We’ve earned the trust of our clients by providing high quality services and transparency. You can easily access financial reports and tick history on our website. Exness is one of the first brokers to publish audit reports. Financial reports are audited by the world-renowned auditor Deloitte each quarter.

We always focus on the establishment of long-term relationships with clients and are not interested in the scheme of work described by you. Independent reports from the largest auditor Deloitte confirm that our company is able to fulfill its financial obligations to the client in full.

The reason of your withdrawals being rejected has been explained to you in the latest email. We sincerely apologize for the inconveniences you had to face. However, I assure you that there is not a single case when Exness did not withdraw funds of a client.

I am always here to help you. Feel free to contact me or email directly: [email protected].

Thank you, and a have a great weekend!
  • #1,087
  • Apr 19, 2019 2:38am Apr 19, 2019 2:38am
Quoting EXNESS
{quote} Exness is successfully operating in the industry for more than 10 years. We are absolutely honest when it comes to finance, pricing, and execution. We’ve earned the trust of our clients by providing high quality services and transparency. You can easily access financial reports and tick history on our website. Exness is one of the first brokers to publish audit reports. Financial reports are audited by the world-renowned auditor Deloitte each quarter. We always focus on the establishment of long-term relationships with clients and are not...
back in 2012-14 i was trading with Exness,
and it went from good to bad that time.
maybe become more important to them to make money for the high visibility marketing gigs,
but curious price moves got more common, asymmetrical negative slippage became standard, uptime issues with MT4, and one sided support resolutions with problems.
it was a good decision to move away from Exness. i did, and never looked back!
there is just so many overall better options out there!
there is always, always another trade!!
  • #1,088
  • Apr 19, 2019 2:48am Apr 19, 2019 2:48am
Quoting profitfarmer
{quote} back in 2012-14 i was trading with Exness, and it went from good to bad that time. maybe become more important to them to make money for the high visibility marketing gigs, but curious price moves got more common, asymmetrical negative slippage became standard, uptime issues with MT4, and one sided support resolutions with problems. it was a good decision to move away from Exness. i did, and never looked back! there is just so many overall better options out there!
Hello, profitfarmer!

Thank you for your feedback.
We are tirelessly working on improvements of our products and services.
Execution has improved a lot as well as support team, deposit and withdrawal procedures etc.
Today, our support team of highly qualified professionals is available 24/7, and you might want to use free VPS to get even better connection with our trading servers.

In you need any assistance, you can always email me at [email protected].
Thank you, and have a great day!
  • #1,089
  • Apr 19, 2019 3:35am Apr 19, 2019 3:35am
Quoting EXNESS
{quote} Exness is successfully operating in the industry for more than 10 years. We are absolutely honest when it comes to finance, pricing, and execution. We’ve earned the trust of our clients by providing high quality services and transparency. You can easily access financial reports and tick history on our website. Exness is one of the first brokers to publish audit reports. Financial reports are audited by the world-renowned auditor Deloitte each quarter. We always focus on the establishment of long-term relationships with clients and are not...
Thank you for your letter. After 2 weeks, now you are showing me the reasons why you blocked my money. Why you didn't give me a reply 2 weeks before? You were completely silent at that time.
I was trading with an expert advisor. So I needed to keep suffiecient balance in my account. I deposited only $500. Is it a large amount to trade with an expert advisor? Please ask any trader and they will answer you. So if people do not feel safe to keep $500 in their account, they cannot trade. To keep a few hundred $ in a brokers account is very normal. I have at least 10-15 live accounts with various brokers and have money in each of my accounts. And with some of the account, I don't trade regualrly. But whenever I make a withdrawal request, I receive my money within 24 hours without any issue. To keep money nobody needs a brokers account. An account with Skrill & Neteller is sufficient. You can keep millions of $ with them. Why people will need you to use as their bank?

Have a nice weekend.
  • #1,090
  • Apr 19, 2019 3:43am Apr 19, 2019 3:43am
Quoting profitfarmer
{quote} back in 2012-14 i was trading with Exness, and it went from good to bad that time. maybe become more important to them to make money for the high visibility marketing gigs, but curious price moves got more common, asymmetrical negative slippage became standard, uptime issues with MT4, and one sided support resolutions with problems. it was a good decision to move away from Exness. i did, and never looked back! there is just so many overall better options out there!
You did the right thing. If Forex Factory didn't exist, then this criminal brokers had robbed all the retail traders in the market. I trade with have 4-5 brokers. This time for a micro account I tried fraud Exness and went into trouble. The best choice is the Australian and UK Brokers. Most of the Cyprus brokers are looters.
  • #1,091
  • Apr 19, 2019 4:01am Apr 19, 2019 4:01am
Quoting salimc
{quote} Thank you for your letter. After 2 weeks, now you are showing me the reasons why you blocked my money. Why you didn't give me a reply 2 weeks before? You were completely silent at that time. I was trading with an expert advisor. So I needed to keep suffiecient balance in my account. I deposited only $500. Is it a large amount to trade with an expert advisor? Please ask any trader and they will answer you. So if people do not feel safe to keep $500 in their account, they cannot trade. To keep a few hundred $ in a brokers account is very normal....
Dear salimc,

Unfortunately, support team did not clarify the situation, and could not help you.
However, clients can always email to me, and I'll do my best to assist.
Please, note that we always withdraw funds of our clients, and I have explained you the reason of rejection.

We apologize for the inconveniences.
Thank you, and we hope for your understanding.
  • #1,092
  • Apr 19, 2019 4:25am Apr 19, 2019 4:25am
Quoting EXNESS
{quote} Dear salimc, Unfortunately, support team did not clarify the situation, and could not help you. However, clients can always email to me, and I'll do my best to assist. Please, note that we always withdraw funds of our clients, and I have explained you the reason of rejection. We apologize for the inconveniences. Thank you, and we hope for your understanding.
Is there any reason to keep such a paralyzed support team? Did I have your contact info so that I could write to you?
Anyway enjoy your weekend
  • #1,093
  • Edited 5:53am Apr 19, 2019 5:20am | Edited 5:53am
Quoting salimc
{quote} Is there any reason to keep such a paralyzed support team? Did I have your contact info so that I could write to you? Anyway enjoy your weekend
Dear salimc,

We value your feedback, and we will work on the improvements.
Please accept our sincere apologies.

Have a great weekend!
  • #1,094
  • Edited 8:05am Apr 19, 2019 7:45am | Edited 8:05am
Quoting salimc
{quote} If you don't trust brokers then why do you sell their products? For 10 years I am trading forex and was never trapped by a single broker. But this time for trying an EA I needed a micro account and Exness is among the few brokers who offer micro account. With my initial deposit of only $500 I tested them (if they can be trusted) and Exness proved that they cannot be trusted (even with a few hundred dollars). Now if anybody makes a deposit with EXNESS in future, it is their responsibility (traders responsibility). As from FF and other Platforms...
we provide rebates only, and we have many brokers, traders choose brokers themselves,.

And, till now, EXNESS is trustable for us and our clients, I had never heard one that cannot withdraw, sometimes rejected, but you may find the reason by clicking the "rejected" line. and then you can do as the instructions.
Get 90% Rebates Back, No Mark UP--->Check PIPREBATES--.--com
  • #1,095
  • Apr 19, 2019 1:32pm Apr 19, 2019 1:32pm
Symbol changer profit display , It is the most amazing indicator, When u have plenty symbol and trading from it becomes easier,
And to trade becomes one and go on , Yet when Exness had a very big spiked that wiped out all my trades and profit ,
That left me with nothing ,Been trading slowly and patience and my profit grows slowly , And now nothing left ,
Now i dont know what to do anymore , Frustration ,
  • #1,096
  • Apr 20, 2019 2:49am Apr 20, 2019 2:49am
Quoting Pip-Tony
{quote} we provide rebates only, and we have many brokers, traders choose brokers themselves,. And, till now, EXNESS is trustable for us and our clients, I had never heard one that cannot withdraw, sometimes rejected, but you may find the reason by clicking the "rejected" line. and then you can do as the instructions.
Forget Exness. There are a lot of other brokers. Is Oanda operating in Asia? do they accept customers from Bangladesh?
  • #1,097
  • Apr 21, 2019 10:13pm Apr 21, 2019 10:13pm
Quoting salimc
{quote} Forget Exness. There are a lot of other brokers. Is Oanda operating in Asia? do they accept customers from Bangladesh?
we are working with OANDA AU(0.24 pips rebates), not Oanda ASIA, so, I am not sure of it, you'd better chat with their live chat.
Get 90% Rebates Back, No Mark UP--->Check PIPREBATES--.--com
  • #1,098
  • Apr 22, 2019 9:33am Apr 22, 2019 9:33am
Quoting terminator12
Symbol changer profit display , It is the most amazing indicator, When u have plenty symbol and trading from it becomes easier, And to trade becomes one and go on , Yet when Exness had a very big spiked that wiped out all my trades and profit , That left me with nothing ,Been trading slowly and patience and my profit grows slowly , And now nothing left , Now i dont know what to do anymore , Frustration ,
Hello, terminator12!

There was an issue during a period of planned maintenance, and it, unfortunately, resulted in a number of price spikes between 05:15 GMT+0 and 06:42 GMT+0 on 15 April, 2019.
Exness is committed to offering the fairest trading conditions.
We have compensated those clients who had losses as a result of the price spike.

If you have not yet been compensated, please, contact me directly at [email protected].
I'll be happy to help you!
  • #1,099
  • Apr 23, 2019 1:43am Apr 23, 2019 1:43am
Quoting salimc
{quote} How did you make that possible?
I use Bitcoin and not taking any bonuses.
  • #1,100
  • Apr 23, 2019 6:53am Apr 23, 2019 6:53am
Quoting kulme
{quote} I use Bitcoin and not taking any bonuses.
how about the fees to use bitcoin? and, did you get rebates?
Get 90% Rebates Back, No Mark UP--->Check PIPREBATES--.--com
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