IC Markets connect failed @ 2018.09.14 19:04:05.914 | Page 3 | Forex Factory

Options

Go to
Permalinks
Print Thread

Similar Threads

How to connect TO VPS on Mac? 9 replies

MT4 build 409 cannot connect through proxy 0 replies

Back testing my system. @ connect FXCM 5 replies

Where brokers connect? 19 replies

Attachments: IC Markets connect failed @ 2018.09.14 19:04:05.914
Exit Attachments

IC Markets connect failed @ 2018.09.14 19:04:05.914

  • #41
  • Sep 17, 2018 3:16am Sep 17, 2018 3:16am
This is extremely worrying, especially if you have EA running long term!

I'm just testing different brokers at the moment, and ICM has the lowest spread (on EURUSD) and I need true ECN account for my EA (Grid Hero) , howewer, stuff like this happening, makes me really scared!
  • #42
  • Sep 17, 2018 5:17am Sep 17, 2018 5:17am
Quoting SlashEA
This is extremely worrying, especially if you have EA running long term! I'm just testing different brokers at the moment, and ICM has the lowest spread (on EURUSD) and I need true ECN account for my EA (Grid Hero) , howewer, stuff like this happening, makes me really scared!
as stated, it isnt the brokers. it was equinex side's error. that said, equinex do have redundancies. which was supposed to kick in upon such failures.
  • #43
  • Sep 17, 2018 5:39am Sep 17, 2018 5:39am
Quoting Bicarus
{quote} as stated, it isnt the brokers. it was equinex side's error. that said, equinex do have redundancies. which was supposed to kick in upon such failures.
I wasn't suggesting this was broker's fault, just stating stuff like this makes me (really) worried.
The silver lining is that they're "willing you to provide with a resolution" if you were affected...

Would be interested to know what does it mean exactly... Probably not a full refund for the lost trade, I assume?

I guess it boils down to the small print in the Terms and conditions agreements.
  • #44
  • Oct 9, 2018 5:46am Oct 9, 2018 5:46am
my icmarkets ctrader hanged again just ten minutes ago. wtf..... had a pending order that should be triggered by now.

mt4 is working fine though.
  • #45
  • Oct 9, 2018 6:02am Oct 9, 2018 6:02am
Quoting CrocodileRex
my icmarkets ctrader hanged again just ten minutes ago. wtf..... had a pending order that should be triggered by now. mt4 is working fine though.

same here mate
ct not working, mt4 its ok
its not the first time, this happened to me a lot in this 2 months with IC markets, never happened once in my previous 3 years with IG !!!
  • #46
  • Oct 9, 2018 6:18am Oct 9, 2018 6:18am
Relax guys, and give your brokers benefit of doubt, personally i can say icmarkets is very reliable and I'am sure they will compensate if you loose money due to downtime.
  • #47
  • Last Post: Oct 9, 2018 6:20am Oct 9, 2018 6:20am
Quoting Ananas
Relax guys, and give your brokers benefit of doubt, personally i can say icmarkets is very reliable and I'am sure they will compensate if you loose money due to downtime.
lol, what if i have a pending order that should be triggered during the freeze time? How will they deal with it? very interesting to know. anyway i have submitted the order number to support and see how they response.
0 traders viewing now