closing of trades

i was trading yesterday and i was just about to close out a trade and my internet connection cut out, when i called to find out what was going on it was due to routine maintenance and they said it would be up in a couple of hours. by the time the internet was connected again, which was more like 3 and a half to 4 hours, i had lost a massive chunk of what i made on the trade. i can see this happening and possibly taking a big loss, thank goodness it is only a demo, my question is... is there any other way to close a trade other than over the internet in a live account, incase this was to happen to me and i did have real money on the line.

You should be able to call your broker on the phone and close an open position.

Yeah , i keep my broker's phone number on my speed dial just in case i have to call them while i am away from my pc or if the internet went down. Learnt it the hard way though after having an experience similar to yours.

Only thing that sucks about this is the brokers security procedures. I called my broker once and told him my account number and he listed all my open positions to me as well as my limits orders I had questions about the night prior. I didnt give any kind of authentication to prove I owned the account. Scary, but thats a whole nother thread.

ok, its good to hear that there is a way to close them, i hadn't thought that it would be a problem till yesterday, and i can see it possible to lose a lot of money in a situation like that without a way to call and close. this is one of the many reasons why i am glad i am on a demo account right now lol. that could have lead to a really bad day. you would think that with all the identity theft and that going on it would be harder t get the info from the broker. sounds like you have to go through more security measures when renting a video at blockbuster lol. thanks for the info ya'll