OANDA margin call | Forex Factory

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OANDA margin call

  • #1
  • First Post: Dec 27, 2017 1:24am Dec 27, 2017 1:24am
I just recieved a margin call on one of my accounts and at least one of my positions was closed(sold) quite a bit higher than the market even touched. I even believe it was sold above what I would've had to pay to immediately buy it back. I am not happy about this..

Sold at 2x the spread which shouldn't even apply since it was being sold at bid not ask.

I haven't heard too many complaints of Oanda. Is this a common issue I just didn't know about?
"The fun is in the hunt. Not the kill."
  • #2
  • Dec 27, 2017 2:09am Dec 27, 2017 2:09am
It would helpful if you showed a screenshot of the chart you are talking about.

Have you checked the desktop live version as it shows the true price. Meta 4 can be misleading, especially during low liquidity
Pride always comes before destruction.... -Proverbs 16:18
  • #3
  • Dec 27, 2017 2:19am Dec 27, 2017 2:19am
Quoting Expo33
It would helpful if you showed a screenshot of the chart you are talking about. Have you checked the desktop live version as it shows the true price. Meta 4 can be misleading, especially during low liquidity
Nvm, history confusion. They just rocked the spread up to 5 pips(double) when it moved up 5 pips. Just enough to take me out and have it hidden from the display, naturally.
"The fun is in the hunt. Not the kill."
  • #4
  • Dec 27, 2017 2:33am Dec 27, 2017 2:33am
Quoting Redeflect
{quote} Nvm, history confusion. They just rocked the spread up to 5 pips(double) when it moved up 5 pips. Just enough to take me out and have it hidden from the display, naturally.
Well, here is a screenshot of the desktop live platform showing a more accurate price
Attached Image (click to enlarge)
Click to Enlarge Name: zar.png Size: 87 KB
Pride always comes before destruction.... -Proverbs 16:18
  • #5
  • Dec 29, 2017 6:32pm Dec 29, 2017 6:32pm
I'm unable to create a new thread, thus seeking help in this thread for margin call.
I have the same issue, but it was due to an absurd spread. I have attached images for reference, my trades was closed off due to this.

My trade was Sell NZDCHF @ 0.69265 spread was at 1611 and my trades got forced closed with negative value. Is there anything that I can do?
I have attached an image showing the unusual spread for NZDCHF pair
I'm using AxiTrader on MetaTrader 4
Attached Image(s) (click to enlarge)
Click to Enlarge Name: NZDCHF.png Size: 298 KB
Click to Enlarge Name: Spreads.png Size: 2.3 MB
  • #6
  • Dec 30, 2017 4:24am Dec 30, 2017 4:24am
I am pretty much sure you cannot.

You were trading an highly unliquid pair during an extremely unliquid period. Spreads like this can occur caused by this combination. That is what the broker most likely will rely on.

Best bet is to stay away from exotic pairs in the future.
  • #7
  • Dec 30, 2017 7:19am Dec 30, 2017 7:19am
but the spread for multiple pairs are at an exceptionally unusual levels.
SGDJPY for example is at 3366
  • #8
  • Dec 30, 2017 10:49am Dec 30, 2017 10:49am
Quoting FinalPhase
but the spread for multiple pairs are at an exceptionally unusual levels. SGDJPY for example is at 3366
Because you are holding a trade in the last MINUTE of trading for the 2017 year!! There is absolutely ZERO liquidity at this point, especially for exotic pairs.

Holding those trades is like jumping out of an airplane knowing that you have a big hole in your parachute and then hoping you land on a soft spot. It's pure suicide.

Rule #1 in trading: Protect your capital

You would be wise to do some googling so you fully understand market liquidity and the overall mechanics of how brokers works
Pride always comes before destruction.... -Proverbs 16:18
  • #9
  • Dec 30, 2017 10:59am Dec 30, 2017 10:59am
Quoting FinalPhase
I'm unable to create a new thread, thus seeking help in this thread for margin call. I have the same issue, but it was due to an absurd spread. I have attached images for reference, my trades was closed off due to this. My trade was Sell NZDCHF @ 0.69265 spread was at 1611 and my trades got forced closed with negative value. Is there anything that I can do? I have attached an image showing the unusual spread for NZDCHF pair I'm using AxiTrader on MetaTrader 4 {image} {image}
ask support about it, if you havent yet.
that spike exist only on Axi, i dont get the same on the other brokers's chart i use.

the rest is said here before, carry an exotic pair, unhedged into not only weekend, but end of the year...surely a lesson that will stick.
there is always, always another trade!!
  • #10
  • Last Post: Nov 12, 2018 12:26pm Nov 12, 2018 12:26pm
Brokers like Oanda, do this type of stuff at every session changeover, and at 5pm ET when the contracts roll over and swap is calculated. Also on Friday at the end of the day. Same with big news events. And I think at the end of the season / business quarter you see it too..
open positions sitting above and below the market..

As you can see attached..

So I like to review the MAX levels, and that would be a mimimum stop + distance from market if I hold overnight or over the weekend...

https://www.oanda.com/forex-trading/markets/recent
Attached Image (click to enlarge)
Click to Enlarge Name: Screenshot2.png Size: 67 KB
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