Friends!
I opened an account with fxgiants UK(8SAFE UK LIMITED), via IB globegain.com. They were recommended to me as a reliable, regulated broker.
I traded for 3 months, everything was almost normal.
Suddenly, one morning I saw a fake on my account, see:
My last deal in this company, it looked like this:
Buy 0.10 gbpusd. 1.34436 2017.12.28 09:29:39 1.34409 0.00 0.00 0.00 -2.70
The next day, it began to look like this:
Buy 0.10 gbpusd. 1.34436 2017.12.28 09:29:39 1.34409 0.00 0.00 0.00 -858.31
Nothing has changed, except for the level of loss: $ -2.70 have turned into - $ 858.31 .....
Absurdity! They stole from my account $ 855.61 !!!
I wrote to everyone e-mail, personal account manager.
I did not receive any answer. Nothing. The error is not corrected !!!
All documents and evidence are preserved. I am sending a complaint to the FCA (no. 585561), what else can I do?
Advise please. Thank you in advance for your support !!!
I opened an account with fxgiants UK(8SAFE UK LIMITED), via IB globegain.com. They were recommended to me as a reliable, regulated broker.
I traded for 3 months, everything was almost normal.
Suddenly, one morning I saw a fake on my account, see:
My last deal in this company, it looked like this:
Buy 0.10 gbpusd. 1.34436 2017.12.28 09:29:39 1.34409 0.00 0.00 0.00 -2.70
The next day, it began to look like this:
Buy 0.10 gbpusd. 1.34436 2017.12.28 09:29:39 1.34409 0.00 0.00 0.00 -858.31
Nothing has changed, except for the level of loss: $ -2.70 have turned into - $ 858.31 .....
Absurdity! They stole from my account $ 855.61 !!!
I wrote to everyone e-mail, personal account manager.
I did not receive any answer. Nothing. The error is not corrected !!!
All documents and evidence are preserved. I am sending a complaint to the FCA (no. 585561), what else can I do?
Advise please. Thank you in advance for your support !!!