Hey does anyone have a problem with the Flash Based FXCM Active Trader Program? I'm having an issue where after i log in the trading station doesn't load. I have tried multiple browsers and computers.
FXCM active trader 6 replies
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DislikedHey does anyone have a problem with the Flash Based FXCM Active Trader Program? I'm having an issue where after i log in the trading station doesn't load. I have tried multiple browsers and computers.Ignored
DislikedDid your problem start on Sunday, since on Friday I was working.
They had me uninstall and reinstall flash....Ignored
DislikedI've had the latest version of flash for my browser. 10.0.32.18. And it still doesn't work.
Does FXCM not respond to people who have demo accounts, but only live accounts?Ignored
DislikedHey here is a solution for the pc.
[font=Geneva,Arial,Sans-Serif][font=Geneva,Arial,Sans-Serif][size=2]Active Trader white page:
1.Clear browser cache
DislikedSpeaking of which... I still can't close or edit any trades in the Open Positions window. That's the reason I tried to relogin to begin with. So my losing trades are still active and there's nothing I can do about it. Thank god this isn't a live account. Even tried that new NFA thing where you have to open an opposite market order of the same ammount to close. Nope, now I have two positions in a locked hedge instead. Unless I'm missing something here.Ignored
DislikedAlso, I noticed when I first login to my demo, it defaults to the Summary tab and not the Open Position tab. Can you double check to see if the open position tab is selected.Ignored