Quoting jleblangDislikedIt sounds to me like the order that was placed was stuck with one of our liquidity providers. This is pretty rare, but it is technology and we all need to remember that things happen, no system will ever be perfect.
The most important thing any trader can do though is contact us, make us aware of what is happening, and then allow us to research the issue on our end so we can make an informed decision of how to respond.Ignored
If I Go Broke Trying Then I Will die happy.