• Home
  • Forums
  • Trades
  • News
  • Calendar
  • Market
  • Brokers
  • Login
  • Join
  • User/Email: Password:
  • 11:45am
Menu
  • Forums
  • Trades
  • News
  • Calendar
  • Market
  • Brokers
  • Login
  • Join
  • 11:45am
Sister Sites
  • Metals Mine
  • Energy EXCH
  • Crypto Craft
  • Story Log
User Time Action Performed
  • OANDA stands by its clients

    From oanda.com

    In the wake of unprecedented market events this morning, OANDA demonstrated its ongoing commitment to doing right by its clients. Despite suffering losses and vanishing liquidity in the institutional hedging market, OANDA remained true to its 14-year legacy of transparency, integrity and fairness to our clients. OANDA did not re-quote or amend any CHF cross client trades. We even took the further step of forgiving all negative client balances that were caused when clients could not close out their positions fast enough*. Client inquiries are being handled normally and those making withdrawals and deposits are able to ... (full story)

  • Comments
  • Comment
  • Subscribe
  • Comment #1
  • Quote
  • Jan 16, 2015 3:39am Jan 16, 2015 3:39am
  •  Hareii
  • Joined Jun 2011 | Status: Member | 840 Comments
Yes, so far Oanda has treated me fairly on my CHF trades (both yesterday as well as previous "incident" past week). I can testify to that.
 
 
  • Comment #2
  • Quote
  • Jan 16, 2015 6:11am Jan 16, 2015 6:11am
  •  Guest
  • | IP XXX.XXX.118.33
Bravo oanda!!!!
 
 
  • Comment #3
  • Quote
  • Jan 16, 2015 6:53am Jan 16, 2015 6:53am
  •  courtneywild
  • | Joined Feb 2008 | Status: Member | 165 Comments
I second that... Bravo
 
 
  • Comment #4
  • Quote
  • Jan 16, 2015 8:23am Jan 16, 2015 8:23am
  •  Guest
  • | IP XX.XX.139.91
well done,so basically they are bailing out the retail investors,i thought that was the point of a guaranteed stop loss,you knew no matter what happened you knew your maximum loss.
 
 
  • Comment #5
  • Quote
  • Jan 16, 2015 8:46am Jan 16, 2015 8:46am
  •  watchout4me
  • | Joined Jun 2007 | Status: Member | 1 Comment
Hey Hareii,

how much slippage did you incur on CHF trades yesterday?
 
 
  • Comment #6
  • Quote
  • Jan 16, 2015 9:41am Jan 16, 2015 9:41am
  •  fsm
  • | Joined Nov 2007 | Status: Member | 29 Comments | Online Now
Cant say anything bad about Oanda either. Thumbs up!
 
 
  • Comment #7
  • Quote
  • Jan 16, 2015 10:16am Jan 16, 2015 10:16am
  •  Hareii
  • Joined Jun 2011 | Status: Member | 840 Comments
About 600 pips slippages on CHF. But its a Take Profit slippage which means I earn 600 pips more than my Take Profit. I just happen to be on the right side of the market. I am heartened that they offer slippages on Take Profit too besides on Stop Loss which forms the basis of my opinion that they have treated us FAIRLY. I bet you other brokers will eat you on Take Profit without slippages (not going to name that broker).

Due to the CHF moves, I incur losses on other currency pair trades. For those Stop Losses, I did not incur any slippages.
 
 
  • Comment #8
  • Quote
  • Jan 16, 2015 10:48am Jan 16, 2015 10:48am
  •  wildbill2u
  • | Joined Oct 2007 | Status: Member | 282 Comments
Back in the day, when I was a newbie trader, there was a gigantic spike in the market. I forget the details, but Oanda's software program didn't honor my stop loss settings. I lost hundreds of pips due to what they called volatility that prevented their software from performing correctly. Their contract gives them an 'out' on software glitches so they are not responsible for losses like this due to "slippage".

I've never understood why they are able to widen the spread automatically, but cannot execute trade instructions on current trades electronically at the speed of light.

Since 'slippage' can still occur, I don't see how you can prevent disastrous losses if extraordinary and unanticipated moves occur in the market.

I've considered removing stop losses and pile in enough money in those trade accounts to withstand any margin calls until sanity comes back into the market. Quite a gamble, eh?
 
 
  • Comment #9
  • Quote
  • Jan 16, 2015 11:20am Jan 16, 2015 11:20am
  •  jsshuai
  • | Joined Aug 2013 | Status: Member | 32 Comments
more reason to stay with a respected broker!
use leverage with caution...
 
 
  • Comment #10
  • Quote
  • Jan 16, 2015 12:46pm Jan 16, 2015 12:46pm
  •  Hareii
  • Joined Jun 2011 | Status: Member | 840 Comments
Leverage is the true killer, not the volatility of the currencies. This point is lost on a lot of retail traders and some brokers have 'forgotten' about it after a while operating in "normal" market.
 
 
  • Comment #11
  • Quote
  • Jan 16, 2015 12:58pm Jan 16, 2015 12:58pm
  •  FXAnalytics
  • | Commercial Member | Joined Oct 2007 | 2 Comments
Hareii just hit the nail on the head. US brokers fought the CFTC when they wanted to reduce max leverage to 10:1. As they look at these deep losses right now I wonder how that 50:1 victory is feeling?
Trade Small. Be Patient. Learn to Survive.
 
 
  • Comment #12
  • Quote
  • Jan 16, 2015 3:09pm Jan 16, 2015 3:09pm
  •  Arktos
  • | Joined Dec 2014 | Status: Junior Member | 1 Comment
No matter how bad of a day any of you may have had, this just goes to show someone always has it worse than you. Just imagine owning this company.




http://www.alpari.com/


Important announcement

Submitted on Fri, 16/01/2015 - 12:00;

The recent move on the Swiss franc caused by the Swiss National Bank’s unexpected policy reversal of capping the Swiss franc against the euro has resulted in exceptional volatility and extreme lack of liquidity. This has resulted in the majority of clients sustaining losses which has exceeded their account equity. Where a client cannot cover this loss, it is passed on to us. This has forced Alpari (UK) Limited to confirm today, 16/01/15, that it has entered into insolvency. Retail client funds continue to be segregated in accordance with FCA rules.
 
 
  • New Comment
  •  Guest
  • | IP X.XXX.216.26
Join FF
  • Story Stats
  • Posted: Jan 16, 2015 12:07am
  • Submitted by:
     Newsstand
    Category: Low Impact Breaking News
    Comments: 12  /  Views: 6,484
Top of Page Default Page
  • Facebook
  • Twitter
About FF
  • Mission
  • Products
  • User Guide
  • Media Kit
  • Blog
  • Contact
FF Products
  • Forums
  • Trades
  • Calendar
  • News
  • Market
  • Brokers
  • Trade Explorer
FF Website
  • Homepage
  • Search
  • Members
  • Report a Bug
Follow FF
  • Facebook
  • Twitter

FF Sister Sites:

  • Metals Mine
  • Energy EXCH
  • Crypto Craft

Forex Factory® is a brand of Fair Economy, Inc.

Terms of Service / ©2023