Dukascopy freezes their platform VERY OFTEN whenever there's high volatility due to certain news events (today on ADP Non-Farm Employment Change, yesterday as soon as tweet poped out about Pence returning back to WH, two days ago on ISM news, etc.) This is really getting annoying. Do you guys experience similar with other brokers? I've heard ICMarkets does the same on MT4, and some other brokers too. This started like a month ago and I don't recall this happening ever before. It lasts anywhere between 5-15 minutes!
*I do not trade news but I DO WANT TO SEE MY POSITIONS and PRICE ACTION during the high volatility
EDIT: I'll post updates here related to the stability (from my experience)
10/July/2019 - No problems since 6/July/2019
12/July/2019 - No problems (US CPI)
1/August/2019 - No problems (US Fed Funds Rate)
3/August/2019 - No problems (NFP report)
28/August/2019 - No problems
5/October/2019 - No problems
25/November/2019 - JForex platform frozen. Every chart stuck at "Loading data"
3/December/2019 - No problems
10/January/2020 - No problems
13/March/2020 - PLATFORM rejects orders. Orders sometimes completely disappear. Lagging
16/March/2020 - Can't cancel orders. It gives "No response from server on your action" message. Looks like they are intentionally slowing things down while this market crash is happening. Very BAD look
8/October/2020 - Platform freezing again. Taking 30-60 seconds to open/close/adjust a trade
*I do not trade news but I DO WANT TO SEE MY POSITIONS and PRICE ACTION during the high volatility
EDIT: I'll post updates here related to the stability (from my experience)
10/July/2019 - No problems since 6/July/2019
12/July/2019 - No problems (US CPI)
1/August/2019 - No problems (US Fed Funds Rate)
3/August/2019 - No problems (NFP report)
28/August/2019 - No problems
5/October/2019 - No problems
25/November/2019 - JForex platform frozen. Every chart stuck at "Loading data"
3/December/2019 - No problems
10/January/2020 - No problems
13/March/2020 - PLATFORM rejects orders. Orders sometimes completely disappear. Lagging
16/March/2020 - Can't cancel orders. It gives "No response from server on your action" message. Looks like they are intentionally slowing things down while this market crash is happening. Very BAD look
8/October/2020 - Platform freezing again. Taking 30-60 seconds to open/close/adjust a trade