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- OANDA replied Apr 10, 2024
Hey, If you're still struggling with that, please DM us your location and e-mail address and we will direct your issue to our CX team. Thanks, OANDA.
- OANDA replied Jun 12, 2023
Hi there, we noticed your comment about your recent experience with OANDA. Your feedback helps us improve our service for everyone. If you’d like to discuss how we could have made your experience better, please contact our team on ...
- OANDA replied May 30, 2023
Hi there, we noticed your comment about your recent experience with OANDA. Your feedback helps us improve our service for everyone. If you’d like to discuss how we could have made your experience better, please contact our team on ...
- OANDA replied Apr 25, 2023
Hi there, we noticed your comment about your recent experience with OANDA. Your feedback helps us improve our service for everyone. If you’d like to discuss how we could have made your experience better, please contact our team on ...
- OANDA replied Jan 12, 2023
Hi PatriotFx That will depend on the option for deposit/withdrawal that you will use. Can I suggest you reach out to our support team and they will be able to answer all your questions: url Thanks! Tom
- OANDA replied Jan 11, 2023
Hi PatriotFx We do offer accounts in Greece. You can read some of the financing costs here: url Thanks! Tom
- OANDA replied Dec 16, 2022
Thanks for explaining this further. Do you think you can record your screen so our developers can see what the problem is? If possible, that would be ace. Thanks Tom O.
- OANDA replied Dec 15, 2022
Hi aiyahmarklah, Thanks for your feedback! I've passed this through our internal teams so they can take a look at this problem. I'll let you know if there are any updates. Please feel free to use this thread to provide feedback, ask questions and ...
- OANDA replied Nov 25, 2022
Hi StrandedBill, We’re always investigating opportunities, and will be sure to keep our clients posted on all new products and services. Thanks Ton O.
- OANDA replied Nov 8, 2022
Hi xy100, Apologies for the delay in replying to your question. There won’t be any impact on the API with the new HUB. Also, there is no change in margin rates - however, please note that as the leverage selector is no longer available you will no ...
- OANDA replied Nov 3, 2022
Hi Lbrto, We do not offer data on USDX. @xy100 - I'm still investigating your question internally and will reply shortly. Sorry for the delay. Thanks, Tom O.
- OANDA replied Oct 20, 2022
Hey cuchuflito, Thanks for bringing this to our attention. I'm copying your screenshots and sending them to the teams internally so we can investigate what is happening. I understand this is very frustrating! I'll post here if I have any updates. ...
- OANDA replied Sep 26, 2022
Hi @Simulationx, This is a developing situation and unfortunately, we do not have any information as to why Apple decided to remove this platform. Our clients that have previously installed the app can continue to use it for the time being. Thanks! ...
- OANDA replied Sep 22, 2022
Well said and it's always good to have new people here. If there are any questions I can help with, let me know! Thanks, Ton O.
- OANDA replied Sep 15, 2022
Hi cuchuflito, We can try some troubleshooting as this shouldn't be happening. If you have tried that, maybe you can send the data logs to our team so they can investigate it further. Thanks, Ton O.
- OANDA replied Sep 7, 2022
Hi Lbrto, Swap is a difference in interest rates between two currencies. If we buy or sell on a term, we add or subtract a swap (the swap adjusts the price). If we change the billing date, the price changes. Does that make sense? Thanks! Ton O.
- OANDA replied Aug 30, 2022
Hello traders! @StrandedBill: we are working on the rollout of MT5 for UK clients but I don't have a timeline for this. I appreciate the patience! @Matt8643: I've investigated this and it seems there was an issue with demo accounts not updating, ...
- OANDA replied Aug 11, 2022
Hi Alberto, You can email our team at [email protected]. Thank you! Ton O.
- OANDA replied Aug 10, 2022
Hi Alberto_Jazz, I haven't found any reports on problems with the Demo platform, so we would need to investigate it further. Can I request you send an email to our team so they can look into this for you? Alternatively, you can also contact us via ...
- OANDA replied Aug 4, 2022
Hi H13, I would still insist that you reach out to our team via email, that's the best way we can answer your question based on your account. I appreciate your patience on this! Thanks, Ton O.