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Scheduled Chat Maintenance – November 14, 2021
Zendesk will perform critical maintenance which will impact performance for Chat and Agent Workspace customers on November 14, 2021, UTC, during the times listed below. table Customers Affected: Zendesk Chat and Agent Workspace customers on all Pods will experience a maximum service disruption of 45 minutes at some time within the 1-hour maintenance window. Affected products: Chat, Agent Workspace, Social Messaging, Web/Mobile Messaging, and SunCo SDK Expected behavior: During the maintenance window • No new chat sessions can be created. Ongoing chats will be disconnected for both agents and visitors. • Chat ... (full story)