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Swissquote launches Chatbot on mobile app for Android devices
Swissquote Group Holding SA (SWX:SQN) has just made a step towards embracing the use of robots in mobile environment, as exhibited by the latest version of the Swissquote Mobile application for Android devices. The “What’s New” section of the application states that Swissquote has launched its own Chatbot for the users of the application. Although there is no elaboration from the company on the launch, it is obvious that the bank’s efforts are in tune with a wider trend of increased adoption of automated solutions and robotics for customer-facing tasks in the financial services industry. Chatbots are now ... (full story)