The Central Bank of Russia has earlier today published data about the complaints it received during the first nine months of 2019. During the January-September 2019, the regulator received a total of 182,500 complaints from customers of financial services providers. This is down by 4.2% from the equivalent period a year ago. The number of complaints about professional financial market participants – a group which includes Forex dealers (the official designation of OTC FX firms in Russia), also fell. It amounted to humble 700 in the first nine months of 2019, down 29.1% from the corresponding period in 2018. The ... (full story)