My thanks to the Insurance Council for inviting me to speak with you this morning. It is a pleasure and privilege to be here. In the almost-decade since Parliament passed the Insurance Act in 20101, the insurance industry has had to deal with the consequences of many ‘uninvited guests’. The Christchurch and Kaikoura earthquakes presented unique ongoing challenges to the industry. So too have other single-firm specific events, such as the failure and liquidation of CBL Insurance. Furthermore, the findings from the Australian Royal Commission and our recent Conduct & Culture Review - jointly undertaken with the ... (full story)