Disliked{quote} Again you are making assumptions. Better stick to what i wrote, before blaming me for being "unreal"Ignored
Disliked...lol Consider this: Inactive accounts don't necessarily hold cash (i myself have switched in the past between their account types and have and old account with zero equity / balance)Ignored
Having switched between their account types don't mean you have a new account - what you have is ALWAYS one account, with another (or several) sub-accounts attached to it.
I'm in that situation too - 1 month before the burst, I created a new sub-account, and transferred all the cash from the main to the sub-account.
But it's always only one account that I have with Alpari.
Anyway, you're talking about possible numerous inactive accounts (which most probably are sub-accounts, like in your case and mine), but what they have isn't 100,000 accounts... it's 100,000 clients.
DislikedIn case an account wasn't active for quite a while before the SNB event, but holds cash (and no open trades) there should be no problem to agree upon the balance / equity. So these trader's claims should be the easiest / fastest to verify .... no need for any portal at all.Ignored
To sum up, I think you're focusing on the wrong stuff at this point (the conversion type and rate, the necessity of the portal, etc...) we are way beyond that, now.
What's important now is knowing what the right step is to claim either to FSCS or KPMG.