I already posted a screenshot of my first live trading day with a very strange price in one of my orders and the response from Jafar was
"After some investigation, it was discovered that the excessive slippage was caused by an error with a LP who has been removed from the network temporarily until they can fix the problem they are having with their execution."
But today something like it happened again.
See the image.
I already sent an e-mail to support and they told to contact trading desk, i already contacted TD 5 hours ago and i'm waiting for an response.
So I'm waiting trading desk to solve this problem.
The same problem in less than a week?
My first impressions with FxOpen AU is not being good.
"After some investigation, it was discovered that the excessive slippage was caused by an error with a LP who has been removed from the network temporarily until they can fix the problem they are having with their execution."
But today something like it happened again.
See the image.
I already sent an e-mail to support and they told to contact trading desk, i already contacted TD 5 hours ago and i'm waiting for an response.
So I'm waiting trading desk to solve this problem.
The same problem in less than a week?
My first impressions with FxOpen AU is not being good.