Disliked
As I understand the routing can be not fully controlled by MBT, maybe there is possibilty of "repairing" those stuck orders automatically - probalby the procedure is done mechanically by dealing desk when someone call it. Some script could search after maintenance/rollover period for bad orders and "repair" them.... ?
RegardsIgnored
Without getting too technical, you’re part right and part wrong. Is there a possibility of “repairing”? Sure, if it is something that we have seen before. Then you said “Probably the procedure is done mechanically by the dealing desk.” Not really.
The issue is whether the order was stuck with us or out at a destination. When they get stuck out at a destination, there are certain things that we have to do. In this case, it was something new that we hadn’t seen before due to something the destination did. That’s why it only affected certain orders.