DislikedIf anyone still has problems with chart data
Right click and choose 'Refresh' , that fixes the problemIgnored
If doesn't, then close the charts and open again... That's what I had to do when reinstalled MT4 after formatting the PC.
IBFX server down? 19 replies
How to download historical data from IBFX server without scrolling back the chart? 6 replies
win2003 server move to win2008 server to run MT4 & EA 1 reply
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Calendar Filter Upgrade Request 0 replies
DislikedIf anyone still has problems with chart data
Right click and choose 'Refresh' , that fixes the problemIgnored
DislikedQ. When will it be fixed
Q. How come you didn't send out an alert saying your doing maintanceIgnored
QuoteDislikedDear xxxxxxxx,
Over the previous weekend, we made some upgrades to our infrastructure to increase server capacity. As part of this upgrade, some customer accounts, including yours, were migrated to a new trade server (mt4-04.ibfx.com). Unfortunately, when we changed the mt4-04.ibfx.com domain to point to the new server IP address, several customers were temporarily unable to connect to this new server due to DNS caching. Customers who experienced this problem were able to connect after they flushed their local DNS cache.
We recognize that this was frustrating to those who may have been affected. We apologize for the inconvenience and sincerely appreciate your patience with us through this incident. Our goal is to improve your experience with us to be the best in the industry. Though the problems we encountered were unforeseen our goal remains to work to fix these types of issues going forward. We are excited that we have such a vibrant customer base and stay very committed to you during our growth. We thank you again for your business and your recent patience and look forward to our continued relationship.
Sincerely,
Todd B. Crosland
and the Interbank FX Team