DislikedIt's clearly damage control. What I see here is something that could be frightening.Ignored
Based on the simple correspondence above, we can never really know what the real situation is.
Generally speaking, if a firm decides that terminating accounts is the best course of action when different IP's are logged (stupid, but their choice), then they should at least give the trader a chance to correct (or explain) the issue, or, explain to the trader, in detail, why such an executive decision was being made.
Not everyone has a static IP assigned to them by their ISP and may not even know what that means. You also have traders that may travel, switch between desktops/laptops/mobile, use VPS etc.. On the other hand, any justifiable proof of known perpetrators, blacklisted IP's, MAC addresses etc.. could all be faked. So it will likely always come down to your word against theirs.
Unfortunately, to the public, this just looks like another scheme to kick profitable traders. As such, traders should ALWAYS notify a firm if they are going to be trading from a different device/IP, and get approval (proof) in writing beforehand. Or, trade with a firm that will not play these silly games.
3