Disliked{quote} Hey everyone, Sorry to intrude on the thread. Hi Marzy, I am not sure who told you that the 2 pip spread is normal, as you can see from the symbol in metatrader that 2 pip spread gbpusd symbol isn’t tradeable. It is there to allow calculation of the CFD’s for settlement as they don’t trade in USD, in this case UK100. Our GBP/USD spread is normally around the 0.2 area. We have no problem refunding you, or anyone for that matter should they not wish to continue with us (but haven’t traded their account), as another user said we do process...Ignored
Update: I just received a email saying my order has been refunded a few minutes ago. So thank you for that!
I do not know how to private message. But would you send me your email address so I can forward you the full email correspondence documenting what your colleague said. I believe this is important to avoid any other trader going through the same experience as me.