Disliked{quote} Because they are a crap. Sorry but as a matter of fact that’s what they are. No professional company will handle a situation like this one the way they do. In fact no professional company will get into this kind of shit in the first place.Ignored
the truth is, that every broker/company/bank has issues, stay long enough, you will encounter them.
(at other company, not important here which) missed copying 3 trades between my master to slave ( both live accounts), the discrepancy caused is about 2000$...
72 hours and half a dozen emails later, not solved the issue.
another example:
last week a friend of mine was transferring money to a broker...it turn out that by mistake, the transfer was not from local currency but USD....the amount being not 33k USD but 10 million on the online slip.
the bank claims the transfer was sent, insist on that, but cant come up with the proper slip.
the broker never got the money of course, not 10 million USD as the slip show anyway.
what next? the local bank has a 30 biz day timeline to "investigate"...money in the meantime has no use.
yet another example:
i had a broker a while back mistakenly filling GJ orders 200 pips over the market price. took 2 orders and before realized what is going on was magin called.
they reset my equity, but it is nervewracking to think what-if that time.
and another example:
well known favorite broker offers a free VPS. place trade copier there, with multiple accounts. find that 3 made good trade, 1 had some with 5-second delay, and lose on same trades. yep, the largest of course! and yes, they were all accounts on same live server, and same VPS.
my internet was blamed, the time about 700Mbps fibre with 4ms latency. never mind the other accounts not delayed.
declined the 50$ compensation cos wouldnt cover half the loss. and stopped to use their VPS.
what i wanted to say,
while of course it is uncomfortable, it can happen that a company experience issues, and legitly be busy.
it seems that FTMO tries, offered for ppl cancelling losing trades, resetting account, so not like without taking up responsibility for their fault.
not less than others do in such situation.
that doesnt make them automatically untrusted, really.
there is always, always another trade!!
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