Disliked{quote} Thank you for your prompt action. I fell sick the past two days due to the stress caused by this incident but I guess all's well that ends well. I'll give a more detailed report of how OctaFX resolved the situation in a prompt manner and will give a positive review of this company in my next post. To cut things Short, they ultimately determined that the incident was caused by a screw up on the liquidity provider's end and their explanation checked out. What impressed me the most was the speed of their reaction and how they reacted. I guess...Ignored
We're happy to hear that we were able to resolve the issues in question to your satisfaction.
As you already know, we refunded your losses and we would like to assure you that what happened is extremely rare.
Nevertheless, we would like to apologize once again for the inconvenience caused.
If you have any questions please, feel free to contact us.
Kind regards,
OctaFX.Rep