PEPPERSTONE doesn t respect privacy.
Hello everybody, this is a loud warning about pepperstone.
about 2 weeks ago they started without any permission sending SPAM SMS to my private phone.
I contacted the chat and they promised the´ll stop it.
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Chat started on 24 May 2018, 11:46 AM (GMT+0)
(11:46:15)*** Guido Denk joined the chat ***
(11:46:15)Guido Denk: hello, since 3 hours I´m getting SMS from pepperstonme.. STOP it
(11:46:18)Pepperstone Support: Hi there, welcome to Pepperstone.
(11:46:20)*** Pepperstone Live Chat joined the chat ***
(11:46:27)Pepperstone Live Chat: ok
(11:46:29)Pepperstone Live Chat: I will create a support ticket for you so we can follow up on this for you.
(11:46:33)Pepperstone Live Chat: We will have the marketing team to stop the SMS
(11:47:36)Guido Denk: If you don t stop bothering me, I´ll open a thread and tell thousands of retail traders you SPAM my phone
(11:47:53)Guido Denk: https://www.forexfactory.com/sesamstrasse
(11:48:09)Guido Denk: that´s me-- and you started war this morning-- LAST w
(11:48:11)Pepperstone Live Chat: ok we will tell the marketing team to go ahead and turn off messages to you
(11:48:12)Guido Denk: WARNING
(11:48:19)Pepperstone Live Chat: thanks for the wartning
(11:48:21)Pepperstone Live Chat: warning
(11:48:37)*** Guido Denk has rated the chat Good ***
(11:49:28)*** Guido Denk has commented: I think you understood me, stop spamming my phone-- ***
(11:50:26)*** Guido Denk left the chat ***
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After a chat with the customer service, it looked like they respect my privacy and stopped sending these SPAM for about 2 weeks...
THEY HAVE NO PERMISSION to spam my phone.
I had contact 2-3 yeasrs ago with them, when my broker went from Malta to Cyprus--
But pepperstones orderexecution wasn t okay.. a bad slippage around 20 pips during high impact news showed me clearly they are not a busines partner for me.
Hello everybody, this is a loud warning about pepperstone.
about 2 weeks ago they started without any permission sending SPAM SMS to my private phone.
I contacted the chat and they promised the´ll stop it.
______________________________________________________________________________________________________________________________
Chat started on 24 May 2018, 11:46 AM (GMT+0)
(11:46:15)*** Guido Denk joined the chat ***
(11:46:15)Guido Denk: hello, since 3 hours I´m getting SMS from pepperstonme.. STOP it
(11:46:18)Pepperstone Support: Hi there, welcome to Pepperstone.
(11:46:20)*** Pepperstone Live Chat joined the chat ***
(11:46:27)Pepperstone Live Chat: ok
(11:46:29)Pepperstone Live Chat: I will create a support ticket for you so we can follow up on this for you.
(11:46:33)Pepperstone Live Chat: We will have the marketing team to stop the SMS
(11:47:36)Guido Denk: If you don t stop bothering me, I´ll open a thread and tell thousands of retail traders you SPAM my phone
(11:47:53)Guido Denk: https://www.forexfactory.com/sesamstrasse
(11:48:09)Guido Denk: that´s me-- and you started war this morning-- LAST w
(11:48:11)Pepperstone Live Chat: ok we will tell the marketing team to go ahead and turn off messages to you
(11:48:12)Guido Denk: WARNING
(11:48:19)Pepperstone Live Chat: thanks for the wartning
(11:48:21)Pepperstone Live Chat: warning
(11:48:37)*** Guido Denk has rated the chat Good ***
(11:49:28)*** Guido Denk has commented: I think you understood me, stop spamming my phone-- ***
(11:50:26)*** Guido Denk left the chat ***
_________________________________________________________________________________________________________________________________
After a chat with the customer service, it looked like they respect my privacy and stopped sending these SPAM for about 2 weeks...
THEY HAVE NO PERMISSION to spam my phone.
I had contact 2-3 yeasrs ago with them, when my broker went from Malta to Cyprus--
But pepperstones orderexecution wasn t okay.. a bad slippage around 20 pips during high impact news showed me clearly they are not a busines partner for me.
Risiko birgt immer auch die Chance.