I was going to open up another FX account with only the biggest FX related bank but it made me pause after this...
The more concern I have is the honesty.
Please wait for a site operator to respond.
You are now chatting with 'dbFX Sales and Client Services'
dbFX Sales and Client Services: Welcome to dbFX Instant Messenger. How may I help you?
L: hi, I am considering opening an account with you guys, but I need a clarification on something. What is dbFX's affiliation with FXCM?
dbFX Sales and Client Services: no affiliation at all
L: none?
dbFX Sales and Client Services: db licensed the platform FXCM uses
dbFX Sales and Client Services: all prices.. spreads.. back office.. protection of funds
L: where do the live and demo software connect to?
dbFX Sales and Client Services: are provided by DB directly
dbFX Sales and Client Services: yes
dbFX Sales and Client Services: just the interface.. the front end of the platform
dbFX Sales and Client Services: FXCM is a broker.. DB is a bank
dbFX Sales and Client Services: and dbFX is a product od DB
dbFX Sales and Client Services: of*
L: well, as an IT Engineer, I just ran a trace and the connections are connecting to dbfx.fxcorporate.com
L: meaning, it is connecting to their servers on their IP address at their location
L: so how is that not connected or affiliated with fxcm.com? care to explain.
L: hello?
L: did I scare you?
dbFX Sales and Client Services: not at all
L: i need clarification hence i ask
dbFX Sales and Client Services: this is not the first time we have that question
L: well the proof is in the connection
dbFX Sales and Client Services: we licensed the software from FXCM
L: it is very obvious and the fact that you say there is no affiliation is very "concerning"
dbFX Sales and Client Services: you are more than welcome to come and visit us at DB
L: i know about software, but the feed and connection goes to their locations and ip
dbFX Sales and Client Services: and prove yourself that
dbFX Sales and Client Services: the feed is provided by DB directly
L: not sure what's more problematic, the fact you guys lie and not fully disclose it or the blatant continued plea of ignorance
L: thank you for you time...
dbFX Sales and Client Services: you are welcome.. there is no lie here
L: you never explained why it connected to dbfx.fxcorporate.com...why...that has nothing to do with the interface...the interface connected to the backend
L: you clearly stated that there was NO affiliation at all...that's the problem
The more concern I have is the honesty.
Please wait for a site operator to respond.
You are now chatting with 'dbFX Sales and Client Services'
dbFX Sales and Client Services: Welcome to dbFX Instant Messenger. How may I help you?
L: hi, I am considering opening an account with you guys, but I need a clarification on something. What is dbFX's affiliation with FXCM?
dbFX Sales and Client Services: no affiliation at all
L: none?
dbFX Sales and Client Services: db licensed the platform FXCM uses
dbFX Sales and Client Services: all prices.. spreads.. back office.. protection of funds
L: where do the live and demo software connect to?
dbFX Sales and Client Services: are provided by DB directly
dbFX Sales and Client Services: yes
dbFX Sales and Client Services: just the interface.. the front end of the platform
dbFX Sales and Client Services: FXCM is a broker.. DB is a bank
dbFX Sales and Client Services: and dbFX is a product od DB
dbFX Sales and Client Services: of*
L: well, as an IT Engineer, I just ran a trace and the connections are connecting to dbfx.fxcorporate.com
L: meaning, it is connecting to their servers on their IP address at their location
L: so how is that not connected or affiliated with fxcm.com? care to explain.
L: hello?
L: did I scare you?
dbFX Sales and Client Services: not at all
L: i need clarification hence i ask
dbFX Sales and Client Services: this is not the first time we have that question
L: well the proof is in the connection
dbFX Sales and Client Services: we licensed the software from FXCM
L: it is very obvious and the fact that you say there is no affiliation is very "concerning"
dbFX Sales and Client Services: you are more than welcome to come and visit us at DB
L: i know about software, but the feed and connection goes to their locations and ip
dbFX Sales and Client Services: and prove yourself that
dbFX Sales and Client Services: the feed is provided by DB directly
L: not sure what's more problematic, the fact you guys lie and not fully disclose it or the blatant continued plea of ignorance
L: thank you for you time...
dbFX Sales and Client Services: you are welcome.. there is no lie here
L: you never explained why it connected to dbfx.fxcorporate.com...why...that has nothing to do with the interface...the interface connected to the backend
L: you clearly stated that there was NO affiliation at all...that's the problem