This is completely unacceptable. I was unable to close a trade that was in profit yesterday, then the EURUSD fell and I got stopped out at a loss.
They set up a temporary server, but that was also a joke. It stayed connected for a few minutes, then dropped out. When MT4 tried to reconnect, it only tried to connect to the original (not working) live server.
The new variable spreads are also a joke. How can it be an advantage to me to have spreads that are on average MUCH worse than we had before? Sure I might luck out and take a trade when the spread is 0 or 1 pip, but that is useless for long term strategies, and useless for scalping if the spread goes to 5 or 7 pips the second after you enter the trade.
Either give us REAL ECN (not this phoney ECN "stlye") with commissions and truly tighter spreads, or go back to giving us fixed spreads.
This would have to be the worst backwards step that any broker has ever taken.
They set up a temporary server, but that was also a joke. It stayed connected for a few minutes, then dropped out. When MT4 tried to reconnect, it only tried to connect to the original (not working) live server.
The new variable spreads are also a joke. How can it be an advantage to me to have spreads that are on average MUCH worse than we had before? Sure I might luck out and take a trade when the spread is 0 or 1 pip, but that is useless for long term strategies, and useless for scalping if the spread goes to 5 or 7 pips the second after you enter the trade.
Either give us REAL ECN (not this phoney ECN "stlye") with commissions and truly tighter spreads, or go back to giving us fixed spreads.
This would have to be the worst backwards step that any broker has ever taken.